Hazael Zamora Amador

Pre-Sales & Delivery Lead – AI & Automation

Ascendion

Jan 2024 - Current (2 years 4 months)

• Led automation strategy using Microsoft Copilot and Power Automate, from discovery to deployment. • Owned presales process: assessing opportunities, mapping AS-IS, designing TO-BE, and presenting tailored proposals. • Coordination and leader of POC development with tech teams, ensuring client alignment and enterprise scalability.

Sr. Engineering Manager (Product Owner)

Ascendion

May 2023 - Jan 2024 (9 months)

• Directed PCI-compliant modernization for US fintech client; led team managing 7 core apps and 70+ batch jobs. • Coordinated delivery across IST, CST, and EST; managed deployments in 5 environments under tight deadlines. • Coordination and execution of hyper care in a 24/7 on-call model support for the Upgraded CeB application. ◦ The engagement had zero critical incidents in the whole duration of hyper care and attended promptly the incidents that were found during the hyper care.

Engagement Manager – ServiceNow Projects

Thirdera

Nov 2022 - May 2023 (7 months)

• Managed agile delivery for Canadian mining client's ServiceNow platform; led Scrum ceremonies and sprint planning. • Defined KPIs and improved velocity by 20% through Agile coaching and team alignment. • Led Azure Data Lake migration for KPMG US; managed 60+ team members and resolved cross-functional conflicts.

Senior IT Project Manager

KPMG

Nov 2021 - Nov 2022 (1 year 1 month)

G

Project Manager & Business Developer

Grupo LICON

Jan 2020 - Nov 2022 (2 years 11 months)

• Directed strategic initiatives and restructured processes across departments to streamline operations.

E

Project Manager – Sales & Operations

Enapsys

Jan 2018 - Jan 2020 (2 years 1 month)

• Managed 6 concurrent SAP/OpenText projects; implemented internal CRM and KPI frameworks. • Acted as Scrum Master for SAP E-commerce; standardized PMO practices and led operations metrics design.

Junior Project Manager

Grupo Bimbo

Jan 2017 - Jan 2018 (1 year 1 month)

• Supported full project lifecycle documentation and standards implementation for PMO.

Hazael Zamora Amador

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