Hassam Khan

Sales Team Lead

Community Phone

Sep 2023 - Current (3 years 2 months)

Led a team of ~7 sales professionals on a rotational basis in promoting and selling unique landline services that operate without the need for internet connectivity. Developed and implemented effective sales strategies and plans, resulting in an average team attainment of 80% in team revenue month over month. Train and mentor new sales representatives, fostering a high-performance sales culture and improving individual sales rep performance by 25%.

Sales Consultant

Community Phone

Feb 2023 - Current (3 years 9 months)

As a Sales Consultant, I consistently surpassed aggressive sales targets, achieving top 5% in sales performance companywide. I drove substantial growth in Revenue Generating Units (RGUs) with an ARPU of $533 through strategic selling and customer engagement. Expertly conducted needs analysis for a diverse client base through cold calling, cold emails, and MQLs, delivering tailored solutions that align with unique customer requirements and drive satisfaction. Gained extensive knowledge of Community Phone's landline products, including non-internet-reliant features, benefits, and installation processes, effectively communicating advantages to prospects. Proficient in utilizing Hubspot, Close CRM, and Chargebee to track customer interactions,

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Client Manager

J.K. PROPERTIES, LC

Dec 2022 - Dec 2023 (1 year 1 month)

As a Client Manager, I fostered strong relationships by promptly responding to inquiries, understanding and meeting clients' needs, and effectively resolving issues. I regularly followed up to nurture both potential and existing client connections, coordinating and conducting meetings to ensure their needs were understood and addressed, thereby solidifying trust and loyalty. I oversaw daily operations and sales activities, implementing strategies to maximize revenue, enhance customer satisfaction, and boost team productivity. My efforts successfully increased sales by 5-7% within a 30-day period. Additionally, I leveraged my experience in educational sales to enhance my consultative selling approach, drawing on teaching techniques to better

Account Executive

Motive

Nov 2020 - Dec 2022 (2 years 2 months)

Leveraged primary sales tools such as Salesforce, Salesloft, Docusign, & Zoom to drive outbound sales initiatives, culminating in the generation and acquisition of new business. Regularly monitored and evaluated 50-60 different metrics through Salesforce, contributing to strategic account management and informed decision-making processes. Acted as the principal liaison for Small to Medium Business (SMB) accounts at Motive, managing an extensive portfolio of 300 accounts. This involved guiding clients, conducting product demonstrations via Zoom, negotiating terms, and successfully closing deals. Addressed and swiftly resolved operational issues including Salesforce discrepancies, account mergers, billing inaccuracies, and order management fa

Inside Sales Representative

Ibex

Nov 2019 - Aug 2020 (10 months)

Mastered the art of negotiating with international customers, ensuring optimal service agreements and fostering strong, lasting business relationships. Gained extensive knowledge across various product lines, maintaining up-to-date insights on competitor strategies, offerings, and market trends. Specialized in services outsourced by nearly all U.S. media and internet providers such as Hughesnet, Cox, Spectrum, ATT etc Boosted personal productivity dramatically, increasing Revenue Generating Units (RGUs) from 10 per week to an impressive 90 a month, reflecting a deep understanding of customer needs and effective sales techniques. Successfully managed orders while maintaining a stellar retention rate with less than a 4% churn rate, indicative

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Property Consultant

Property Pavillion

Sep 2018 - Oct 2019 (1 year 2 months)

As a Property Consultant, I implemented innovative sales strategies tailored for the real estate sector, successfully generating new business opportunities and nurturing long-term relationships with both existing and potential clients. I utilized my multilingual skills to communicate effectively with a diverse client base, enhancing customer relations and broadening market reach. I excelled in solution-based selling and account management specific to real estate, focusing on understanding and meeting customer needs, which resulted in a remarkable 97% customer retention rate. Additionally, my experience in team leadership, where I led a team of 12 people, allowed me to foster collaboration and drive collective success, further enhancing our

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Hassam Khan

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