H

Hasan Abdelhadi

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Bilingual Operations | Customer Success | Arabic & English Specialist
Belgrade, Serbia
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Full-time jobs

Timeline

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Job

Résumé

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  • I
    International Customer Support Specialist
    InTouch doo
    Sep 2025 - Current (10 months)
    Providing high-level support for Arabic and English speaking markets through multiple channels (phone, e-mail, live chat).Collaborating with cross-functional teams to ensure seamless service delivery for international clients.Managing customer inquiries and data registration within internal databases.
  • E
    Sales & Account Manager
    E-Administratori
    May 2022 - Aug 2022 (4 months)
    Driven new account sales by effectively demonstrating product benefits and meeting monthly acquisition targets.Identified high-value business opportunities and negotiated with VIP customers to establish profitable accounts.Assisted with Compliance operations, specifically in processing Know-Your-Customer (KYC) documentation.
  • C
    Remote Operations & Sales Specialist
    Crystal Ball Markets
    Jan 2022 - Apr 2022 (4 months)
    Business Development: Drove new account sales by demonstrating the strategic benefits of the company's financial products and services.Target Achievement: Consistently met and exceeded monthly sales targets through proactive client acquisition and outreach.Compliance & KYC: Streamlined the processing of Know-Your-Client (KYC) documentation, ensuring full alignment with regulatory and compliance standards.VIP Account Management: Identified high-value business opportunities and negotiated terms to establish and maintain profitable VIP accounts.Strategy Execution: Collaborated with the marketing team to ensure all operational objectives aligned with broader corporate goals.
  • Silver Bell Group
    Sales Agent
    Silver Bell Group
    Feb 2021 - Dec 2021 (11 months)
    Revenue Growth: Accelerated new account sales through high-level product demonstrations and personalized client engagement.Lead Conversion: Successfully identified and converted new business leads to achieve and exceed established monthly KPIs.Service Excellence: Acted as a primary point of contact for new clients, ensuring they received the highest level of service and a seamless onboarding experience.
  • G
    Manager
    Gradske Frajle
    Jan 2021
    Operations Management: Directed daily staff activities, planning and organizing resources to ensure maximum operational efficiency.Financial Oversight: Managed material and financial resources, including procurement and budget supervision.Vendor Relations: Negotiated contracts with suppliers, transportation providers, and entertainment agencies to optimize costs.Regulatory Compliance: Supervised the strict application of occupational safety regulations and catering standards.