Harvi Sohal  new_releases

Accomplished and solution focussed professional with 10 years of successful project delivery across roles within the private and public sector. My wealth of experience, most notably within the IT sector has enabled me to work with globally renowned companies including Amgen and Fujitsu, initiating and leading responses to business impacting IT outages with an unparalleled level of customer support. The value I bring to an organisation is best demonstrated by my accomplishments which include: • Taking the lead on an EMEA wide project to refresh and replace hardware for over 4000 staff. • Achieving a 95% customer satisfaction rating whilst providing technical support for over 5000 users in the UK and Ireland, managing 20+ requests and incidents daily. • Receiving an award at Amgen for consistently going above and beyond when supporting customers. I am open to expanding my networking and connecting with likeminded professional - please feel free to get in touch for a further conversation.