Harvey Wyche

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Principal Product Manager, Data & Analytics

TriNet

Jun 2023 - Current (2 years 11 months)

• Defined and executed 18-month data product strategy and roadmap for enterprise analytics platform serving 20,000+ client organizations, resulting in 15+ new solutions and 3 new revenue streams • Led end-to-end product lifecycle for unified Customer Data Platform (CDP/CDM) using Oracle Unity, writing 100+ user stories and managing 25+ engineers across 4 agile teams through sprint planning and daily standups • Delivered $2.5M annual savings through hyper-automation suite, achieving 40% efficiency improvement and 25% productivity gains; established success metrics tracking adoption and business impact • Solved critical data fragmentation by architecting first unified data strategy, reducing duplication by 60% and improving data quality s

Director of Technical Product Management

Quantum Metric

Jun 2022 - Jun 2023 (1 year 1 month)

• Owned end-to-end product strategy and go-to-market execution for Marketing & Digital Experience Management solution, conducting market sizing and competitive analysis that generated $10M in new ARR • Pioneered integration of Conversational AI and LLM-powered semantic search into observability platform, expanding reach by 25% and enabling insights from 10B+ daily events • Managed product backlog and sprint execution for 15 engineers and 2 product managers, maintaining 95% on-time delivery rate and reducing development cycle time by 20% • Developed comprehensive product launch plans including sales enablement, pricing strategy, and customer documentation

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Director of Product & Data Platform Management

Catalina Marketing

Jul 2019 - Jun 2022 (3 years)

• Owned product strategy for global Azure cloud migration, coordinating 6 agile teams (100+ members) across 3 continents, completed 15% under budget and 2 months ahead of schedule • Launched company's first Data-as-a-Service (DaaS) product line from concept to revenue, creating $3M+ annual revenue stream through customer research with 40+ interviews and defining pricing model and GTM strategy • Wrote product requirements, user stories, and API specifications for 8 external data products • Established GDPR and CCPA-compliant data governance framework, collaborating with Legal and Security teams to ensure regulatory compliance while maintaining product velocity

Principal Product Owner, Data Personalization & AI

Royal Caribbean International

Mar 2018 - Jul 2019 (1 year 5 months)

• Launched "Latte" B2B booking chatbot powered by conversational AI, reducing booking time by 40% and improving agent satisfaction by 25% through iterative A/B testing and user research • Defined product vision and requirements for ML-powered recommendation engine driving 15% increase in ancillary revenue per passenger; built experimentation framework for personalization • Owned strategy and roadmap for ML-powered risk assessment and fraud detection, preventing $2M+ in annual losses by translating data science models into production-ready features • Led product development for computer vision solution analyzing passenger embarkation/disembarkation, reducing wait times by 30% through pilot testing

Product Owner, Digital Experience & Personalization

Sprint

Jul 2012 - Mar 2018 (5 years 9 months)

• Owned product roadmap and backlog for web and mobile My Account, Make Payment, and Billing services serving 50M+ customers, conducting usability testing to identify pain points • Drove digital adoption initiatives increasing self-service transactions by 45% and improving NPS by 12 points; launched 30+ customer-facing features with analytics instrumentation • Implemented A/B testing framework to measure feature performance and optimize conversion funnels, tracking KPIs including task completion rates and customer satisfaction • Ensured product compliance with PCI-DSS and data privacy regulations, maintaining 0 compliance incidents over 6-year tenure

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