H

Hannah Gonzales

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Support specialist at G&G Independent Insurance
Washington, United States

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Résumé


Jobs verified_user 0% verified
  • G&G Independent Insurance
    Support specialist
    G&G Independent Insurance
    Feb 2022 - May 2023 (1 year 4 months)
    - Process tickets. - Answer emails from third party and clients. - Managing unassigned bucket and taking phone calls.
  • V
    Customer service representative
    VASIS FOOD KING NY
    Feb 2021 - Feb 2022 (1 year 1 month)
    - Take phone orders. - Answering to customer inquiries related to the service.
  • Nears, Sustenta Polymers
    Customer service representative
    Nears, Sustenta Polymers
    May 2019 - Feb 2022 (2 years 10 months)
    - Analyze and answer email/call request related to the service. - Process service orders for the Service Centers (Technicians). - Achieving monthly metrics.
  • 51Talk
    Home based online english tutor
    51Talk
    Feb 2017 - Aug 2020 (3 years 7 months)
    - Answer student questions related to the course content. - Teach non-native speakers to read, write and speak English. - Help students learn English grammar, pronunciation and conversational skills.
  • Alorica
    Customer service representative
    Alorica
    May 2016 - Apr 2017 (1 year)
    - Analyze and answer billing/medication questions related to the service. - Achieving monthly metrics.
  • Teleperformance Spain
    Executive operations customer service representative
    Teleperformance Spain
    Dec 2012 - May 2016 (3 years 6 months)
    - Process card applications. - Analyze and answer general questions related to the service. - Achieving monthly metrics.
  • Convergys
    Customer service representative
    Convergys
    Jun 2010 - Oct 2012 (2 years 5 months)
    - Answering billing related calls/emails. - Analyze and answer general question related to the service. - Ability to do multi-tasking. - Achieving monthly metrics.
  • M
    Machine operator
    MITZUWA PHIL. INC.
    Oct 2006 - Apr 2007 (7 months)
    - Worked in weekly rotational shifts with an excellent attendance record. - Worked at a machine station and provided accurate inputs to the machine and produced fine jobs. - Completed production targets within deadlines.
Education verified_user 0% verified
  • University of Luzon
    Bachelor of arts in english, english language and literature/letters
    University of Luzon
    Feb 2017