Hani Almasoud

U

Sr. Technical Program Manager

Us-Ignite Organization

Jul 2021 - Current (5 years 4 months)

• Manage project management office (PMO) tasks, including planning, stakeholder engagement, communication, outreach, risk, governance, standardization, prioritization, training, and reporting. • Lead procurement processes (RFP, RFQ, RFI), vendor evaluation, selection, and management. • Meticulously oversee project execution to achieve optimal deliverables within the allocated budget and schedule to deploy advanced wireless testbeds network for experimental and research programs. • Provide strategic insights and consultation to key stakeholders (partners, educational institutions, and industry consortiums), ensuring alignment with the organizational vision, portfolio, and objectives. • Run technology pilots to test and develop solutions

Sr. Technical Services Delivery-Product Manager

Tata Communications

Sep 2018 - Jul 2021 (2 years 11 months)

• Delivered cutting-edge tools and solutions for mobile network optimization and anomaly detection. Developed a robust business relationship with clients. • Demonstrated new products and features to customers and communicated the solution's value proposition and capabilities. Participated in many events and provided training for new or existing users. • Developed a product roadmap with the R&D team and accommodated new requirements, customizations, and demands that enhanced the solution's functionality, customer experience, and satisfaction. • Collaborated with diverse teams in different locations to follow up on new releases and patches. Track open tickets, issues/blockers, or any other inquiries internally and externally.

Sr. Project Manager-Technical Lead

Samsung

Oct 2017 - Sep 2018 (1 year)

• Assigned the needed resources to meet goals. Handled customer escalation, communication, or any other requests. • Defined the project success criteria, quality metrics, and performance indicators (KPIs) and ensured all milestones and targets were met. Analyzed data and statistics to report any performance degradation. • Conducted process analyses and increased capacity by automating some steps and integrating new tools into the system and workflow.

Product Manager

Keysight Technologies

Nov 2016 - Sep 2017 (11 months)

• Managed customers' accounts and software production for mobile network data collection and analytics. • Identified new features and transformed the requirements into actionable items and user stories. Reprioritized the backlog and helped the developers in product iterations, testing, and release notes. • Applied Agile and Kanban methods with daily scrum calls to clear any hurdles and keep software development on track. Planned sprints, reviewed, and retrospective.

B

Project Manager-Principal RAN Engineer

Billz Inc

Jan 2015 - Oct 2016 (1 year 10 months)

• Led cross-functional teams in multiple projects for network benchmarking and configuration audits. Identified non-optimal parameters and flagged impact on the system performance. • Streamlined the logfile postprocessing and reporting mechanism. Assisted management with the portfolio vision and mission and how to reach the desired goals and objectives with the available resources.

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Service Assurance Engineer

Ooredoo

May 2013 - Dec 2014 (1 year 8 months)

• Monitored and analyzed daily network traffic and performance KPIs. Performed end-to-end signaling trace to assist the call center team in solving customer tickets. • Validated newly commissioned sites and cluster results. Identified possible sector swaps, missing neighbors, parameter inconsistency, or other potential issues causing service degradation.

RF Planning & Design Engineer

Umniah

Aug 2012 - May 2013 (10 months)

• Designed and deployed new mobile sites to fill the network coverage gap and increase capacity. • Implemented a frequency selection plan to reduce interference and improve service quality.

S

Radio Optimization Engineer

Smart Company for Engineering Services

Feb 2011 - Jul 2012 (1 year 6 months)

• Analyzed test files and layer3 messages. Optimized network parameters, which reduced network errors. • Utilized different tools for antenna physical adjustments that reduced cell overshooting and congestion.

Network Testing Team Lead

Ericsson

Mar 2007 - Feb 2010 (3 years)

• Overhauled the general testing methods, metrics, results format, and recommendations to the client. • Launched a new testing campaign to investigate the newly enabled features improvement efficiency.

W

Radio Quality Engineer

Wataniya Telecom

Oct 2006 - Mar 2007 (6 months)

• Performed new site functionality test and processed the collected data for cluster acceptance. • Determined configuration issues and fixed them with the network operation center.

O

Radio Measurement Team Lead

Orange-France Telecom

Jun 2000 - Sep 2006 (6 years 4 months)

• Established a new team of engineers and testers to perform different voice and data testing scenarios. • Resolved technical, logistics, and administrative issues of the field and back-office team.

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Technical Team Lead, Jordan

Public Pay Phone Services

Mar 1998 - Jun 2000 (2 years 4 months)

• Supervised the team and coordinated between several entities for phone installation permission. • Planned the weekly schedule and assigned duties for installation and maintenance.

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Hani Almasoud

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