hangkun zhou

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Financial Analyst Intern

CHINA PACIFIC PROPERTY INSURANCE

Jul 2023 - Aug 2023 (2 months)

⚫ Designed Excel-based pricing models that improved premium estimate accuracy by 10%, enabling more reliable financial forecasting and adjustments worth $250K+. ⚫ Built interactive Tableau dashboards to assess performance of 500+ insurance products, uncovering 3 low-margin segments that were flagged for strategic review. ⚫ Automated monthly financial reporting, reducing manual effort by over 30% while improving data accuracy and visibility for senior managers. ⚫ Validated and cleaned 10,000+ claims records, improving data integrity by 8%, which enhanced the reliability of internal actuarial projections.
Data Analyst & Research Assistant

PointClickCare

Oct 2022 - Nov 2022 (2 months)

⚫ Conducted industry research to evaluate new revenue opportunities in elder care tech, aligning insights with 20% projected market expansion. ⚫ Collected and analyzed financial and operational data to identify cost-saving measures and improve service delivery models. ⚫ Collaborated with internal teams and vendors on service integration analysis, contributing to a proposal that could expand capacity by 30%. ⚫ Developed briefing documents on market trends and financial risk, supporting senior leadership's strategic planning and budgeting efforts.
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Client Service Assistant

CHINA CONSTRUCTION BANK CORPORATION

Jul 2020 - Aug 2020 (2 months)

⚫ Assisted over 200 clients daily with a variety of financial services, gaining exposure to retail banking workflows and frontline operations. ⚫ Supported clerical functions such as account updates and transaction support, contributing to a 30% rise in customer satisfaction scores.

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