Hamid Ullah

Business Development Representative

KnowledgeCity

Oct 2025 - Jan 2026 (4 months)

Built meaningful connections with HR, L&D, and organizational development leaders across the MENA region.
Leveraged LinkedIn Sales Navigator to strategically identify, qualify, and engage high-value prospects.
Positioned KnowledgeCity's LMS as a turnkey solution, showcasing its 20,000+ in-house courses across leadership, compliance, DEI, tech, and communication.
Advocated for digital learning transformation, emphasizing efficiency, scalability, and measurable workforce impact.
Scheduled, rebooked, and conducted demos with decision-makers, ensuring value-driven walkthroughs.
Contributed to KnowledgeCity's mission of simplifying corporate learning through technology and consultative outreach.
Handled missed meeti

MM-Sales Development Representative

Motive

Jun 2025 - Sep 2025 (4 months)

Spearhead outreach efforts by cold calling and emailing prospective clients to generate qualified sales opportunities.
Assessed prospect needs and align Motive's Al-powered solutions to solve challenges across logistics, construction, oil & gas, and more.
Collaborated with Account Executives to schedule high-impact meetings and ensure smooth handoff of sales-qualified leads.
Strategically followed up with prospects to maximize conversion and maintain engagement throughout the buyer journey.
Thrived in a fast-paced, team-oriented hybrid environment with a focus on resilience, coach-ability, and continuous learning.
Represented Motive as the first point of contact—delivering a best-in-class experience that drives safe

Manager Sales

SoftoSol

Jan 2025 - May 2025 (5 months)

Spearheaded strategic sales initiatives targeting the US real estate sector, aligning go-to-market plans with evolving industry dynamics and organizational growth objectives.
Led recruitment, on-boarding, and performance management of sales personnel, fostering a high-performing team culture focused on exceeding KPIs and monthly revenue targets.
Oversaw end-to-end sales pipeline management, delivering precise forecasting, accelerating deal velocity, and ensuring consistent pipeline hygiene to maximize conversion rates.
Conducted market intelligence and competitive analysis to continuously refine sales playbooks, uncover emerging opportunities, and maintain a proactive edge in client acquisition.
Collaborated cross-functi

Business Development Representative (Cloud)

DigitalOcean

Nov 2024 - Jan 2025 (3 months)

Identify and develop business opportunities for DigitalOcean's cloud services, compute solutions, and products.
Build and maintain strong relationships with clients, acting as a trusted advisor for their cloud journey.
Created and executed strategic go-to-market plans to drive growth and expand market presence.
Collaborated with cross-functional teams to align customer needs with DigitalOcean's product offerings.Manage the full sales cycle, ensuring a seamless and consultative customer experience.
Leveraged data and market insights to guide decision-making and refine strategies.
Drove revenue growth by achieving and exceeding sales targets through innovative selling techniques.
Stayed updated on industry trend

Software Licensing Support Specialist

Zones IT Solutions

May 2022 - Aug 2024 (2 years 4 months)

As a Software Licensing Support Specialist, I provided front-line support for Tier 1 publishers, offering both reactive and proactive guidance on licensing issues. I documented and maintained detailed case tickets, adhering to specific process guidelines for quality assurance. By managing a portfolio of requests, I secured a 97% post-case review score, ensuring timely resolution and customer satisfaction. I guided clients through Microsoft licensing agreements, onboarding processes, and product availability within volume licensing channels. Collaborating with the Cloud Transformation Desk team, I coordinated services and support, enhancing team efficiency. I analyzed and identified root causes of customer inquiries and technical issues, ens

T

Sales Specialist

The Fortune Group Solutions (LLP)

Oct 2021 - Mar 2022 (6 months)

Conducted business-to-business lead generation and qualification to ensure a robust pipeline of potential clients.
Offered comprehensive merchant solutions tailored to client needs, encompassing both e-commerce and brick-andmortar payment processing systems.
Coordinated and executed in-person consultations to facilitate the seamless integration of point-of-sale (POS) systems for diverse clientele.
Assessed financial needs and delivered customized loan services to businesses experiencing economic hardship due to the COVID-19 pandemic.
Specialized in a suite of credit and debit card processing platforms, including but not limited to Clover, Stripe, Square, and Stax, enhancing transaction efficiency for merchants.

Customer Support Specialist

Focus IT Services

Oct 2020 - Sep 2021 (1 year)

Served as primary contact for furniture delivery coordination, ensuring timely scheduling and updates to clients.
Provided customer support via calls, chats and emails, addressing inquiries related to item replacements, assembly, and exchanges.
Managed high-volume inbound calls concerning product delivery issues and rescheduling requests.
Facilitated delivery support for online purchases from Wowcher, eBay, company's website and Amazon, securing customer satisfaction through replacements or refunds for defective items.
Engaged proactively with customers on canceled orders, offering alternatives and facilitating new sales orders.
Kept comprehensive case notes reflecting customer interactions and resolutions.
Con

O

Senior Customer Support Representative

Ottum Solutions

Apr 2019 - Sep 2020 (1 year 6 months)

Utilized digital advertising platforms such as Gumtree, Wow Cher, eBay, Facebook Marketplace, and tendersleep.co.uk to advertise, sale and support products.
Provided Tier 1 customer support addressing a wide range of customer inquiries and ensuring a high level of service satisfaction.
Conducted sales and after-sales activities through cold and warm calling, including providing guidance on furniture assembly.
Managed email campaigns, created invoices, organized delivery schedules, and offered after sales assistance.
Handled unhappy customers to execute strategic retention & up-selling initiatives, contributing to revenue gro

About

Detail

Timeline

Résumé

Hamid Ullah

About

Detail

Behavioral traits