Hakim Cherif Experienced Product Manager | Transforming Ideas into Successful

Senior Product Manager

TELUS

Jun 2022 - Current (4 years 2 months)

National Business Product Management. - Successfully launched new products, exceeding revenue targets and earning industry recognition for innovation. - Led the development of a groundbreaking SIP Services/UCaaS, resulting in significant increase in customer engagement within the first year. - Implemented agile methodologies, improving project efficiency by 20% and reducing time-to-market for new features. - Collaborated with cross-functional teams, including development, marketing, and UX, to ensure seamless product delivery.

Senior product manager

TELUS

Jun 2022 - Current (4 years 2 months)

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Software Quality Assurance Manager

Cloudli Communications

Apr 2021 - Oct 2021 (7 months)

- Manage a team of QA Engineers located locally and remotely. - Coordinate day-to-day activities of QA team; Test planning, triage bugs, work through product acceptance cycles. - Coordinate operations for entire Dev team; schedule engineering work, coordinate and plan maintenance releases. - Manage multiple products in QA simultaneously.

Digital Product Manager

CAE

Jan 2021 - Dec 2022 (2 years)

- Defined strategic roadmaps for digital innovation product lines, aligning them with overall business objectives. - Provided support and guidance during the research and design phases, ensuring a user-centric approach to product development. - Translated design requirements into actionable plans and technical specifications, facilitating seamless communication between design and development teams. - Defined backlog dependencies in collaboration with technical leaders, internal services, and vendors, optimizing project timelines and resource allocation. - Managed multiple agile projects concurrently, overseeing a multi-disciplinary digital team to deliver high-quality products on time and within budget. - Led Go-To-Market plans, taking acco

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Lead Quality Assurance Engineer

Cloudli Communications

Mar 2020 - Oct 2020 (8 months)

Cloudli (Former BabyTEL) is a leading-edge IP communications solution provider.

Quality Assurance Specialist

Genetec

Jan 2020 - Dec 2021 (2 years)

Genetec is a leading-edge technology provider of business intelligence, unified physical security, public safety, and operations. - Participate in the analysis of the needs expressed by the client, interact with the development team in order to define its overall test strategy. - Evaluate and estimate the overall test efforts. - Design, write and maintain the test benchmarks and programs and CI/CD pipeline for each project. - Execute test plans according to the most appropriate methodology, report anomalies and follow their corrections with the development team. - Communicate the results of testing activities. - Participate in the continuous improvement of the test repository, processes and tools.

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Software Quality Assurance Specialist

Cloudli Communications

May 2017 - Oct 2020 (3 years 6 months)

-Organization and implementation of tests in one or more projects. -Establish and maintain a test strategy. -Establish and lead the test project. -Design, create and execute tests setup, including writing test plans, test cases and test scenarios. -Identification of changes and their validation with the project team. -Pilot tests while respecting commitments: cost, deadlines, quality. -Contribute to improving the testing process. -Participate in the project from the preliminary study to the production and then the commissioning of the applications. -Provide first level support for trades in UAT phases. -Report and analyze performance and capacity of Telecom services.

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Digital Product Support

Selectcom Telecom

Jan 2016 - Dec 2017 (2 years)

- Solve technical problems and systems setup including workstations, network, phone, access control, surveillance and telephone Systems. - Providing technical assistance to perform troubleshooting problems. - Operation and management of VoIP systems and products.

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Reaserch assistant

Institut national de la recherche scientifique INRS

Oct 2013 - Feb 2016 (2 years 5 months)

- Proposed an efficient design and validation technique for secure handover between 3GPP LTE and WLANs. - Integration of cellular and Wi-Fi networks. - Study of the interoperability of communications systems based on VoIP. - Enabling IP-Session continuity between heterogeneous Radio Access Networks (WLAN-3GPP). - Maintaining session continuity when handing off between the Wi-Fi and other access technologies.

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Visiting Graduate Student

cole de technologie suprieure TS

Jan 2013 - Aug 2013 (8 months)

Communications systems based on VoIP. - Design and establish the architecture of an IP network supporting VoIP and DASH services. - Install and configure Asterisk server, VoIP customers, and the network emulator Dummynet. - Install OmniPeek tool for measuring the QoS (like Wireshark). - Test the effect of bandwidth on QoS (packet loss, jitter, delay).

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Test Engineer

MPB Communications Inc

Jan 2013 - Dec 2014 (2 years)

- Calibration of fiber optic sensors lines prepared at MPB, in collaboration with the European Space Agency, to monitor the atmospheric reentry high temperature with optical fiber sensors. - Performing a thorough literature review of the experimental techniques of spectroscopic instruments and data analysis. - Analysis of the results to find the common parameters that fit all the sensors in a way to predict the response of a new fiber sensor.

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Visiting Graduate Student

Polytechnique Montral

Jan 2013 - Apr 2013 (4 months)

Wireless communications and Telecommunications network

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Visiting Graduate Student

cole de technologie suprieure TS

Jan 2013 - Aug 2013 (8 months)

Communications systems based on VoIP. - Design and establish the architecture of an IP network supporting VoIP and DASH services. - Install and configure Asterisk server, VoIP customers, and the network emulator Dummynet. - Install OmniPeek tool for measuring the QoS (like Wireshark). - Test the effect of bandwidth on QoS (packet loss, jitter, delay).

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R&D engineer

Canada Research Chair

Feb 2012 - Jul 2012 (6 months)

- Implementation and integration of a test bed that experiments and validates the behavior of an IP Multimedia Subsystem (IMS) framework based on OpenIMS. - Establishment of a laboratory test allow the test of OpenIMS components.

Hakim Cherif

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