Hadizat Olatunji

P

JUNIOR BUSINESS ADVISOR

PELSE CONSULTING

Jan 2025 - Apr 2025 (4 months)

• Provided advisory support to small and medium-sized enterprises (SMEs), ensuring they received strategic business guidance. • Managed client communications, addressing inquiries and resolving concerns to enhance client satisfaction. • Moderated a monthly interactive platform for SME owners, facilitating knowledge sharing and business growth. • Assisted in financial planning and data analysis, improving decision-making processes.

A

DATA ENTRY CLERK

ANTHONY & CO

Sep 2024 - Dec 2024 (4 months)

• Maintained accuracy and integrity in data entry, ensuring seamless processing of company records. • Provided administrative support and assisted in streamlining data management processes.

F

PROJECT HEAD

FINANCE DEPARTMENT, UNIVERSITY OF LAGOS

Feb 2024 - Jun 2024 (5 months)

• Provided guidance and support to mentees on academic and career-related matters.

CUSTOMER SUPPORT SPECIALIST

Crowned Credit

Feb 2024 - Current (2 years 5 months)

• Provided prompt and professional support to customers regarding credit accounts, billing inquiries, and service issues. ◦ Resolved complex disputes by collaborating with internal teams and ensuring compliance with data security and financial regulations. ◦ Maintained detailed records of interactions while contributing to customer retention and satisfaction.

F

MENTOR

FINANCE STUDENTS ASSOCIATION MENTORSHIP

Nov 2023 - Aug 2024 (10 months)

• Led a team of 15 to successfully organize a workshop on cyberbullying and sex education for over 100 secondary school students. ◦ Ensured smooth project execution through strategic planning and resource management. • Customer Support: phone communication, client relationship management.

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