Hadi Ul Islam Project Manager | GoHighLevel Expert

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Automation Expert

UPWORK.COM

Dec 2023 - Current (2 years 10 months)

• 100% Job Success Score across 5-star engagements delivering CRM builds, CRM migrations, and integrations for clients in aesthetics, eye care, dental, automotive, construction, and home services.
• Built bilingual (English/Spanish) Voice AI appointment-booking agents for multi-location eye care clients, including knowledge bases, FAQ handling, and prompt engineering.
• Deliver monthly advertising performance reporting (Meta Ads + Google Ads) and CRM pipeline analysis for aesthetics clients, feeding automated Slack summaries from GHL pipeline data.
• Diagnose and repair CRM configuration issues: workflow infinite loops, DKIM/DNS email authentication, calendar and form integration bugs, and funnel product display errors.

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Höski

Oct 2024 - Jan 2026 (1 year 4 months)

• Led the automation function as sole GHL expert, working directly with growth marketers, project managers, web developers, and copywriters, and running one-on-one technical calls with end clients.
• Built 100+ GoHighLevel automations end-to-end for clients in trading education and auto detailing, including full CRM migrations from native platforms into GHL.
• Designed client-journey workflows handling 1,000+ leads per month, replacing manual follow-up with automated email and SMS sequences.
• Integrated GHL with third-party platforms via Zapier, Make, Pabbly, and webhooks to remove manual handoffs from operational workflows.

Special Project Manager

Firegang Dental Marketing

Dec 2023 - May 2024 (6 months)

• Devising strategies that will enable the migration from Zoho CRM to Go High Level.
• Understanding the usability of Zoho CRM.
• Connecting with Go High Level Tech Support to figure out alternatives for the migration techniques.

CRM Expert

RepStack

Nov 2023 - May 2024 (7 months)

• Training on Pipeline Pro and Go High Level focusing workflows, automation, funnel optimization, domain setup, and email marketing.
• Understanding virtual assistant services tailored for client acquisition.
• Acquired a client for a migration project from Zoho CRM to Go High Level.

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CRM Consultant

Your Better Life Financial

Nov 2023 - Dec 2023 (2 months)

• Replicating the entire Go High level account from an old account to a new account.
• Testing automated workflows for smooth workflow.
• Registering the A2P brand for the client business.
• Getting the sub-domain created in the Go High Level.

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CRM Consultant

Skinceal Studio

Nov 2023 - Dec 2023 (2 months)

• Developing automated workflows based on the specified requirements on Go High Level.
• Registering the A2P brand for the client business.
• Creating email marketing templates and the workflow to initiate the marketing campaign.
• Getting the sub-domain created in the Go High Level to personalize the email marketing campaign.
• Designing forms and calendars to be integrated in Facebook Ads and website.

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Automation Specialist

Osso.ai

May 2023 - Oct 2023 (6 months)

• Using sales navigator to find potential leads and sending personalized reach out messages to potential clients.
• Implementing Apollo.io to proactively reach out to potential clients through email and suggest improvements or new products and services that clients may find useful.
• Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.

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Technical Deployment Manager

Jul 2022 - Dec 2022 (6 months)

• Assisting the operations team to streamline technical operations and smooth execution of tasks.
• Keeping check on Go High Level new features and updates for enhanced productivity within the organization.
• Identifying customers' needs and recommending new technologies to address gaps in the company's current content.

Business Deployment Manager

Techception

Jan 2022 - Apr 2023 (1 year 4 months)

• Implementing automation solutions in Go High Level for reducing manual efforts and enhancing productivity.
• Developing structured frameworks and guidelines for the sales team, facilitating sales process.
• Be strategic, analytical, and creative in developing and implementing effective automation solutions and strategies to drive growth and achieve sales objectives.
• Creating snapshots, configuring Go High Level accounts, enabling efficient customer relationship management.
• Resolving technical issues within the Go High Level, minimizing disruptions for the sales teams.
• Identifying and implementing suitable software solutions tailored to the specific needs of each department.

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Lead Generation Manager

Jan 2022 - Jun 2022 (6 months)

• Utilizing lead generation techniques to generate B2C leads specifically for real estate agents.
• Integrating third-party apps like Zapier for synchronized data flow.
• Introducing Adversus, a SAAS platform, to maximize sales team performance and improve customer engagement.

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Technical Lead

May 2020 - Dec 2021 (1 year 8 months)

• Integrating and implementing Knack as SAAS solution, to streamline operations, automate processes, and enhance data management.
• Maintaining and upkeeping of the Go High Level software for its smooth functionality.
• Conducting training sessions for users for the better utilization of the GO HIGH LEVEL software.
• Implementing phone carrier services i.e., Twilio for clients and sales teams, enabling seamless communication channels and enhancing customer service capabilities.
• Providing technical support to clients, troubleshooting technical issues, ensuring optimal performance of their web applications or systems.
• Utilizing data extraction tools to extract relevant data from various sources and applied au

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Web Developer

Smart Start Real Estate

Sep 2019 - Dec 2019 (4 months)

• Developing the websites and ensuring their maintenance for the enhanced user experience and visitor engagement.

Hadi Ul Islam

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Hadi Ul Islam

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