Excellent knowledge in installation, computers configuration and its peripherals, use of operating
systems and applications: DOS, Windows (98/2000 / XP / 7/8/10)
•Knowledge: Algorithms, Language C, Java, Linux (Conectiva, Red Hat, Debian,
Suse and Ubuntu), Winisis, Windows Server 2008/2012/2016/2019
Contact Gustavo regarding:
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C
Support analyst
Coelho da Fonseca Empreendimentos Imobiliários LTDA
Jun 2016 - Jan 2019(2 years 8 months)
- Use Active Directory to unlock, reset user passwords, disable access for off-duty employees
Uses email management tool Mandic to change password, create
email accounts, email forwarding, creating alias and Blockade / Unlock emails and deleting
I
Support Analyst
INOVAR Informática LTDA
Jun 2015 - Mar 2016(10 months)
- Opening, closing and redirection of open calls
VDI Restart from users
Use Active Directory to unblock, reset user passwords, disable employee off-line
access, email redirection
Access to the VDI server profile directory to exclude user profiles
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Support Analyst Plen
GRCON Soluções em Informática LTDA
Sep 2013 - Aug 2014(1 year)
- Operating System Migration
Backup user files for Operating System Migration
Troubleshooting Nielsen applications
Configuration of CISCO phones
Executing database scripts for use with some Nielsen applications
Computer Operator
Ac Nielsen de Colombia LTDA
Jul 2009 - Sep 2013(4 years 3 months)
- Information processing for delivery of reports and bases to clients such as: Nestle, Ambev, Grupo Pão de Açúcar and others
Realization restore databases and files
Responsible for backups of servers Nielsen