Customer Success Manager public Remote experience
Mgid
Oct 2024 - Current (2 years)
Client Onboarding;
Develop MGID’s presence in the assigned GEO region.. Maintain and develop strategic partnerships;
Provide performance updates, lead QBR sessions with the assigned portfolio of clients;
Perform upsells/cross-sells, proactively asking for clients' feedback on a regular basis in order to anticipate
potential issues;
Take ownership of monitoring the publisher's metrics (CPM, RPM, etc), regularly checking the placement on the websites live, and communicating the important changes to the publishers to figure out reasons and solutions.
