Gustavo Hamú Giudice Account Executive | Customer Growth & Expansion Leader |

Customer Growth Manager (CGM)

Quartile

Dec 2022 - Feb 2026 (3 years 3 months)

Owned revenue expansion and deal closures across a 300-account portfolio, driving MRR and ARR growth through consultative selling, executive negotiations, and strategic upsell/cross-sell execution. First CGM in business unit to surpass $300k MRR threshold in January 2026, delivering 22% of sector's Monthly Recurring Revenue through disciplined closing strategies and account expansion. Closed 380+ new deals and generated $400k in Annual Recurring Revenue (ARR) through upsells, renewals, and expansion deals, focusing exclusively on growing revenue within existing customer base. Delivered 22% of sector's $550k Monthly Recurring Revenue (MRR) by January 2026 as part of a 5-person Customer Growth team, strengthening pipeline discipline, deal vel

Senior Business Development Executive

Arado

Sep 2022 - Dec 2022 (4 months)

Managed end-to-end B2B inside sales, from prospecting to post-sales, using consultative and SPIN-style selling to open and grow regional accounts. Negotiated and closed executive-level deals with key partners, driving double-digit revenue growth and creating new business opportunities in the region. Nurtured a diversified portfolio of clients and partners, strengthening loyalty and retention through regular check-ins and solution-focused support. Led day-to-day commercial activities and pipeline execution, consistently meeting and surpassing regional sales targets while improving overall profitability. Supported regional planning and goal setting, helping Arado expand its market presence and gain additional share in key territories.

Key Account Manager/Expansion Executive and Area Coordinator

Musa

Jan 2022 - Sep 2022 (9 months)

Managed leased fleet key accounts and led expansion programs, ensuring performance, service quality, and tight executive coordination for a responsible waste management startup. Built and ran account-growth plans and OKRs, aligning commercial, operations, and leadership around clear expansion targets. Doubled the number of strategic key accounts within three months while halving the total expenditure, increasing portfolio profitability. Reduced recurring costs by 12% through contract re-negotiations with partners and operations teams.

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Administrative and Financial Coordinator

BR at International Rivers

Oct 2021 - Apr 2022 (7 months)

Led the organization through a successful financial audit with 100% compliance, strengthening trust with donors and stakeholders. Supervised a team of four professionals while overseeing national payment processes, budget allocation, and day-to-day administrative operations. Partnered with the continental director to develop strategic budget plans, performing financial analysis, preparing monthly reports, and presenting results to the Board of Directors. Conducted financial training sessions for staff, improving project accountability and financial literacy for project expenses. Improved reporting accuracy and reduced processing time by 20% by introducing new financial tracking processes. Contributed to securing a $100k grant for the NGO by

Senior E-commerce National Key Accounts Expansion Executive

Rappi

Oct 2021 - Jan 2022 (4 months)

Led end-to-end B2B inside sales for a portfolio of up to 50 strategic clients, from prospecting to post-sales, conducting executive-level negotiations with C-suite stakeholders at major brands. Oversaw onboarding and ongoing collaboration with national key accounts, reducing time-to-market by 40% and improving customer satisfaction through a streamlined onboarding program. Conducted market and competitor research that expanded the target customer base by 25% and supported the rollout of national marketing campaigns with external agencies. Increased average order value by 20% and boosted conversion rates by 15% (while reducing bounce rate by 10%) by implementing A/B testing and data-driven commercial initiatives. Drove the expansion of the c

Senior CPGs Regional Expansion Executive - CO

Rappi

Apr 2021 - Oct 2021 (7 months)

Managed a large B2B inside-sales portfolio, handling the full cycle from prospecting to post-sales for 155+ restaurant and partner accounts in the regional market. Ranked in the top 10% of 55 high-performing executives by achieving 100% of internal sales goals within 6 months and driving 30% revenue growth in the first year. Identified and closed 155+ new clients, increasing regional market share by 22% while onboarding and managing 50+ CPG accounts to build long-term relationships. Developed and executed a regional sales strategy that consistently surpassed quarterly targets and improved forecast accuracy. Partnered with Marketing to launch targeted campaigns, generating a 10% uptick in inbound leads, and negotiated major contracts and pri

Sales Account Executive - DF

Rappi

Oct 2020 - Mar 2021 (6 months)

Managed B2B inside sales across the full cycle, from prospecting to post-sales, for a portfolio of 150+ restaurant and partner accounts. Achieved 30% revenue growth in the first year and reached 100% of internal sales goals within 6 months through disciplined pipeline management and consultative selling. Discovered new business prospects within the region, resulting in the acquisition of over 155 new clients and increasing regional market share by 22%. Consistently surpassed quarterly sales targets, resulting in a 25% year-over-year increase in revenue. Onboarded and oversaw a portfolio of over 50 CPG accounts, fostering strong, loyal customer relationships. Formulated and implemented a strategic sales strategy for the region, leading to in

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Business Development Coordinator

MediPreço

May 2019 - Apr 2020 (1 year)

Directed expansion initiatives, commercial operations, and pre-sales activities for a large customer base, leading two BDRs to attain targeted sales goals by qualifying and managing B2B and B2B2C leads and new partners. Generated surge of qualified leads through focused outbound prospecting initiatives, resulting in a 17% growth. Performed comprehensive needs analysis and consultations with prospective clients, offering customized IT solutions through targeted email campaigns and personalized follow-ups, boosting conversion rates by 12%. Performed thorough market research within the IT industry, identifying emerging trends, key stakeholders, and potential business prospects. Established strategic partnerships with IT vendors and service pro

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Administrative and Office Assistant

Ministério do Desenvolvimento Social

Mar 2017 - Mar 2019 (2 years 1 month)

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Accounts Sales Assistant

Kapital Cabine

Nov 2014 - May 2016 (1 year 7 months)

Gustavo Hamú Giudice

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