Guru Prasad K J

Experienced professional with 10+ years in network engineering, unified communications, Artificial Intelligence, prompt engineering, enterprise support, Copilot Agents, Microsoft Teams and technical program delivery, with a strong foundation in product lifecycle management, change enablement, and customer-focused innovation. Proven success in co-owning product readiness and roadmap execution as Co-BPM, driving alignment across engineering, support, and business stakeholders. Technically curious and data-driven, with a track record of quickly understanding product capabilities, managing cross-functional programs, and influencing feature prioritization based on user feedback and telemetry. Adept at navigating complex, politically sensitive environments and delivering business outcomes through structured problem-solving, stakeholder management, and continuous improvement. Passionate about building scalable processes and enhancing customer satisfaction through delivery excellence, strategic decision-making, and collaboration.