Sales Representative (BIND ERP)
MINNT SOLUTIONS S.A. de C.V.
Oct 2013 - Feb 2016 (2 years 5 months)
Responsabiities:
• Introduction, demonstration, follow-up and wrap up.
• Customer Service/post-sales support (management, functionalities and general support)
• Cold Calls, seeking new users (CAINTRA, COPARMEX, CANACO, etc..)
• Setup and execution of comercial strategy (Loyalty Plan, Promotions and negotiation with custom developments)
• R&D (Producto Development: Suggestions to the Development department, looking to improve BIND and the user-experience.
• Use of different tools: CRM (Pipe Drive), Customer Service (Freshdesk) and e-mailing (via Mail Chimp); based on different needs.
• Administrative tasks (collection management and account activation). Achievements:
• From 5 to 90 BIND users i