Guellen Mae Barcelona

Guellen Mae Barcelona

About

Detail

Experienced VA | Providing Administrative, Customer Service & CRM Support
United States

Contact Guellen regarding: 
work
Full-time jobs
Flexible work
id_card
Internships
Open to unpaid internships
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • The Human Reach
    Appointment Setter
    The Human Reach
    Jun 2025 - Current (1 year 1 month)
  • V
    Administrative Assistant
    Virtualstaff.Ph
    Jan 2024 - Current (2 years 6 months)
    Manage calendars, schedule meetings, and coordinate appointments Prepare and edit documents, reports, and presentations Handle incoming calls, emails, and other communications, Order office supplies and maintain inventory, Maintain confidentiality and handle sensitive information with professionalism
  • Upwork
    Customer Service Specialist
    Upwork
    Mar 2023 - Dec 2024 (1 year 10 months)
    Respond to customer inquiries via phone, email, or chat in a timely and professional manner Resolve product or service issues by clarifying the customer's complaint and determining the best solution Provide accurate information about products, services, and company policies Collaborate with other departments to solve complex customer problems
  • V
    English as a Second Language Tutor
    Virtualstaff.Ph
    Feb 2021 - Jan 2022 (1 year)
    Plan and deliver engaging English lessons tailored to various proficiency levels Teach reading, writing, speaking, and listening skills using interactive methods Develop and adapt teaching materials to meet students language learning needs
  • C
    BPO Call Center Agent
    Clothing
    Aug 2013 - Sep 2024 (11 years 2 months)
Education verified_user 0% verified
  • (
    Customer Service Excellence Certification (Tesda),AdministrativeOfficeProcedures
    (Tesda)
    Jul 2025 - Sep 2025 (3 months)
  • M
    Microsoft Office Specialist (MOS), Hospitality Services NCII
    Jun 2025 - Oct 2025 (5 months)
  • Palawan State University
    Hospitality Management public Remote experience
    Palawan State University
    Aug 2022 - Aug 2024 (2 years 1 month)
  • Palawan State University
    Bachelor of Science
    Palawan State University
    Aug 2019 - Oct 2023 (4 years 3 months)