Gretchen Magolta Albios Sales Representative/ Leasing Coordinator/

V

Leasing Coordinator

Veritas Investments Inc

Apr 2024 - Current (2 years 4 months)

As a Leasing Coordinator, I specialize in streamlining the leasing process by facilitating appointment scheduling and driving real estate sales to meet occupancy goals. I oversee the full lifecycle of real estate transactions, ensuring accurate billing and financial documentation throughout each lease agreement. • Utilized candidate relationship management (CRM) software to track and manage prospective tenant interactions, ensuring a seamless experience from initial inquiry to lease execution. • Conducted thorough tenant screening and clinical documentation of applicant background information, including verifying credit scores, employment offers, and legal identification to ensure all eligibility requirements were met. • Managed communica

U

Customer Service Lead and Operations Assistant

Udial Services Ltd

Oct 2023 - Nov 2023 (2 months)

1. Professionally handle customer escalations. 2. Ensure prompt response and resolution for all live chats and Freshdesk tickets across our online platforms. 3. Oversee monitoring, fulfillment, and coordination of Shopify transactions, working closely with the Operations Head to ensure high-level fulfillment and risk management. 4. Leveraged background in sales development and CRM to manage client relationships, specifically by conducting outbound outreach to churned clients to improve retention and re-engage them with our services. 5. Utilized strong sales and B2B communication skills to enhance the overall client servicing experience, ensuring customer satisfaction and business growth.

V

Inside Sales Specialist

Veritas Investments Inc

Jun 2023 - Mar 2025 (1 year 10 months)

1. Respond promptly to customer inquiries regarding apartment availability, meticulously gathering pertinent information through pre-qualifying questions, ensuring a seamless handover to our dedicated agents. 2. We invite you to embark on a personalized tour with our leasing experts, providing a firsthand experience of the property's unique offerings, and exploring the potential investment opportunities. 3. Discover the synergy of our portfolio as we extend tailored cross-selling options, enhancing your property journey by presenting diverse investment avenues that align with your preferences. 4. Streamline our leasing agents' schedules, guaranteeing their readiness to promptly address tour requests and accommodate specialized inquiries,

Financial Advisor

Sun Life

Dec 2020 - Jan 2023 (2 years 2 months)

Our mission is twofold: to disseminate knowledge and underscore the criticality of proactive planning. We commit to safeguarding our client's interests through clarity and fairness. Transparency is our unwavering pledge. Clients gain a comprehensive grasp of each product's true worth, and misrepresentation is categorically excluded. Equity is our bedrock. Tailored solutions await to serve our clients fairly. As part of my advisory process, I integrate deep knowledge of the healthcare landscape to ensure clients provide accurate health status information, which is vital for maximizing their insurance benefits during future claims. I also utilize financial administrative skills to meticulously explain monthly billing and premiums, ensuring

Telesales Representative

DYNINNO Group

Dec 2017 - Jan 2021 (3 years 2 months)

Job title: Telesales Representative Job description: Demonstrated emotional resilience while addressing diverse customer concerns, and fostering positive interactions. Prioritized attentive listening and appreciation, fostering customer loyalty and potential referrals. Achieved 100% enhancement in phone queue performance by adeptly managing all calls, encouraging repeat transactions. • Leveraged information technology systems to perform real-time price comparisons and data analysis, ensuring the delivery of the most competitive offers to our clients. • Utilized Candidate relationship management (CRM) tools to strategically track and categorize sales leads, ensuring timely follow-up and maximizing conversion rates through diligent pipeline m

P

Intern

Paramount Country Club

Apr 2016 - Mar 2017 (1 year)

Committed to surpassing client expectations for a spectacular event. From hosting to menu selection and stage decor, our focus is on delivering exceptional service and guest experiences, ensuring an unforgettable occasion.

Gretchen Magolta Albios

About

Detail

Timeline

Résumé