G

Gregory Massingill

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Florida, United States
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Résumé

Jobs verified_user 0% verified
  • AARP
    Customer Service Representative
    AARP
    Oct 2024 - Current (1 year 11 months)
    Sold products and services for AARP and their associated partners (New • York Life, Allstate, The Hartford).
  • FIS Global
    Fraud Investigator
    FIS Global
    May 2023 - Oct 2024 (1 year 6 months)
    Analyzed financial data to detect irregularities in areas such as billing trends, • financial relationships, and regulatory compliance procedures
  • Apple
    Tech Support Representative
    Apple
    Sep 2022 - May 2023 (9 months)
    Provided prompt, reliable, and accurate information to customers while • maintaining effective communications during conversations by adjusting to the pace and technical level of the customer
  • Progressive Insurance
    Insurance Representative
    Progressive Insurance
    Feb 2022 - Sep 2022 (8 months)
    Explained features, advantages, and disadvantages of various policies to
  • Saks Fifth Avenue
    Customer Service Representative
    Saks Fifth Avenue
    Jun 2021 - Feb 2022 (9 months)
    • Resolved customer service billing issues, improving satisfaction metrics through effective issue resolution and account adjustments.
  • Randstad USA
    Customer Service Representative
    Randstad USA
    Jan 2021 - Jun 2021 (6 months)
    Resolved customer inquiries and complaints by managing service billing • adjustments, processing payments, and providing detailed product information.
  • Bank of America
    Customer Service Representative
    Bank of America
    Mar 2020 - Jan 2021 (11 months)
    Handled customer inquiries, maintained product knowledge, and managed • credit card account documentation.
  • McDonald's
    Cashier
    McDonald's
    Jul 2018 - Mar 2020 (1 year 9 months)
    Ensured customer satisfaction by accurately processed transactions and • maintained store cleanliness.
Education verified_user 0% verified
  • Seton Hall University
    High School Diploma
    Seton Hall University
    Jan 1996 - Jan 2000 (4 years 1 month)