Quality & Compliance Analyst | Process Improvement | Training & Coaching | Multilingual Professional | Cross-functional Collaboration
Lima Province, Peru
Values-driven and creative professional fluent in multiple languages, bringing strong cultural awareness and innovative thinking to every project. Recognized for exceptional soft skills— adaptability, teamwork, and problem-solving—that foster collaboration and drive results.
Timeline
work
Job
Résumé
Jobs
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Quality Analyst Supervisor
eClerx
Mar 2025 - Current(1 year 2 months)
Led and coordinated the quality team, driving best practices, providing training, and ensuring high performance and efficiency.
U
Trainer/Supervisor
United Healthcare Teleperformance Magdalena
Apr 2024 - Jan 2025(10 months)
Meticulously prepare training materials tailored to meet the specific needs and objectives of diverse participant groups engaging, and aligned with organizational goals.
U
Quality Analyst
United Healthcare Teleperformance Magdalena
Oct 2023 - Apr 2024(7 months)
Work closely with supervisor, trainers and other staff members to define quality benchmarks and resolve issues. Participate in cross-functional meetings to review progress and prioritize quality initiatives.
Education
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Commercial Aviation
Columbia
A
Basic French
Alianza Francesa
N
Psychology Course (Virtual)
Northern Private University
Advanced
Idiomas Catolica
Projects (professional or personal)
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