I am a bilingual professional with over five years of experience in Executive Assistance, Customer Service, and Revenue Cycle Management (RCM). I have supported healthcare operations through insurance verification, claims management, patient support, and administrative coordination, always maintaining a strong focus on accuracy, efficiency, and exceptional service.
I enjoy solving problems, improving processes, and building positive relationships with clients and teams. I am highly organized, proactive, and adaptable, with experience working in fast-paced remote environments and using CRM systems, Epic, and other healthcare platforms. I am always eager to learn, take on new challenges, and contribute to a team that values collaboration, continuous improvement, and excellence.