Grecia Arias

Grecia Arias

About

Detail

RCM SPECIALIST-VIRTUAL EXECUTIVE ASSISTANT
Medellín, Antioquia, Colombia

Contact Grecia regarding: 
work
Full-time jobs
Starting at USD8/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Procesos Bilingues
    Operations Support
    Procesos Bilingues
    Aug 2020 - Current (6 years 1 month)
    Supported daily business operations across healthcare, administrative, and customer service environments by coordinating workflows, managing priorities, and improving operational efficiency. Contributed to the smooth execution of day-to-day business operations in fast-paced remote environments.
  • E
    Executive Assistant
    Ecodanza
    Mar 2018 - Current (8 years 6 months)
    Coordinated seminars and emotional intelligence events, managing logistics, schedules, and internal communication. • Designed presentations and visual materials to engage with participants, increasing audience participation by 20%. • Managed calendars and coordinated schedules for executives, ensuring meetings and events were organized efficiently. • Supported recruitment and hiring processes by coordinating interviews, managing candidate schedules, and communicating with applicants. • Utilized Slack to organize workflows and maintain team communication. • Leveraged AI tools like ChatGPT and Claude to streamline administrative tasks, draft professional communications, and improve productivity.
  • Health Prime
    RCM Specialist
    Health Prime
    Dec 2024 - Jul 2026 (1 year 8 months)
    • Manage end-to-end revenue cycle management (RCM) and billing operations for acute care hospital accounts, ensuring accurate claim submission, payment posting, and account reconciliation. • Investigate and resolve denied and rejected claims through root-cause analysis, corrections, resubmissions, and formal appeals, directly improving reimbursement recovery rates. • Consistently achieve 112% of case productivity goals, exceeding departmental billing and collections benchmarks. • Apply payment adjustments, process account corrections, and maintain compliance with healthcare billing regulations and internal QA standards. • Leveraged generative AI tools such as ChatGPT and Claude to optimize documentation, conduct research, and stream
  • Asurion
    sales representative
    Asurion
    Dec 2021 - May 2023 (1 year 6 months)
    • Managed sales and customer service via inbound and outbound calls. • Prospected clients and closed sales, exceeding commercial targets by 15% for six consecutive months. • Resolved customer inquiries and issues, improving customer experience. • Customized offers to each client to ensure sales closure and create connections with customers. • Consistently achieved and exceeded sales quotas and performance targets. • Assessed customer needs and recommended tailored insurance solutions. • Utilized Slack to organize workflows and maintain team communication.
  • A
    Loan counselor
    Auto Nation Group
    Jun 2020 - Nov 2021 (1 year 6 months)
    • Contacted customers with delinquent accounts to collect outstanding balances while ensuring compliance with FDCPA regulations. • Negotiated payment agreements in compliance with FDCPA regulations. • Managed sensitive customer interactions with professionalism and ethics. • Handled clients' personal and confidential information. • Assisted clients in completing documents, ensuring a good experience. • Reached payment arrangements and settlement agreements, adapting solutions to individual financial situations. • Leveraged my background in customer service and sales to strengthen client relationships, identify upselling opportunities, and contribute directly to revenue growth, which are essential components of business developme
Education verified_user 0% verified
  • I
    Graphic Design
    Instituto Universitario "Antonio José de Sucre".
    Aug 2012 - Aug 2019 (7 years 1 month)
  • Platzi
    Power BI
    Platzi
    Feb 2025 - Current (1 year 7 months)
  • Platzi
    Excel
    Platzi
    Jan 2025 - Current (1 year 8 months)