Grace Chisom Uyanwune Sales Representatives and Appointment Setter

Appointment Setter

Cleaning In Motion

Nov 2025 - Current (6 months)

* Made 200+ outbound and inbound B2B calls daily, engaging potential clients, generating interest in premium commercial cleaning services and scheduling qualified appointments with decision-makers. * Built and maintained a strong sales pipeline by consistently following up with leads and managing ongoing communications. * Handled professional email communications, providing tailored cleaning solutions and detailed service information. * Maintained accurate and organized records of all client interactions in the CRM system. * Utilized call scripts to qualify leads, booked appointments in team calendars, and transferred qualified prospects to the appropriate sales representatives. * Gathered and documented essential contact and business infor

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Sales Agent/ Representative

Geeks OnSite

Aug 2025 - Nov 2025 (4 months)

* Applied effective sales strategies to engage prospects, address objections, and close sales deals. * Secured and scheduled new client appointments while consistently following up with leads to advance them through the sales pipeline. * Collaborated with cross-functional teams to refine sales approaches and achieve departmental and company-wide targets. * Used knowledge of company products and services to recommend solutions to customers. * Delivered exceptional customer service by resolving inquiries and issues promptly, ensuring client satisfaction and retention. * Maintained detailed and accurate records of sales activities, customer interactions, and transactions within the CRM system.

Customer Service & Sales Representative

Custodian Investment Plc

Jan 2023 - Jan 2024 (1 year 1 month)

* Engaged clients to understand financial needs and recommend tailored insurance and asset protection products. * Closed policy sales and upsold products using consultative techniques to boost customer retention. * Followed up with leads and clients to build trust. * Collaborated with sales & support teams to enhance client experience and meet business goals. * Resolved complaints, clarified coverage, and supported client decisions. * Maintained accurate client records and transactions in CRM systems. * Attended workshops and webinars to improve service delivery and product knowledge.

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Customer Service Representative

Outsource Global Limited (Citizens Disability, USA)

Jan 2022 - Jan 2023 (1 year 1 month)

* Supported U.S.-based disability advocacy clients while working PST hours. * Handled 100+ daily calls, emails, and voicemails with claim updates and issue resolution. * Converted patient inquiries into clients through active listening, empathy, and solution-driven conversations. * Guide clients into disability benefits enrollment using persuasive sales techniques. * Maintained accurate case records and complied with U.S. service standards. * Partnered with teams to streamline case handling and improve outcomes. * Consistently achieved 90%+ customer satisfaction ratings.

Grace Chisom Uyanwune

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