POKER HOST
BOWMANS LTD
Feb 2006 - Nov 2006 (10 months)
As a Poker Host, I was responsible for creating an engaging and welcoming environment for players, ensuring a high level of customer satisfaction during gaming sessions. I managed game operations, coordinated tournaments, and facilitated communication between players and the casino staff. Additionally, I utilized CRM tools to effectively contact clients, addressing their queries and providing assistance, which enhanced the overall customer experience and fostered loyalty among our clientele.