Gorka Zarauz

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Business Development Manager Europe

mdGroup

Jul 2022 - Nov 2023 (1 year 5 months)

 Taken out of my comfort zone, successfully established and nurtured client relationships with major accounts such as Enedis, IGN, and Defense, resulting in increased revenue and market penetration.  Developed and managed European teams for 2 new brands in the European markets: LP360 and TrueView, fostering cross-functional collaboration and efficient software delivery.  Extensively participated in trade shows across Europe, showcasing our solutions and conducting software demos, conducting the full sales cycle (sales strategies, marketing effort, CRM management…).

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Chief Operating Officer

mdInfinity

Oct 2020 - Jul 2022 (1 year 10 months)

 Led three global software development teams and one product team, achieving successful product launches and increased client retention.  Created and implemented Power-BI reports for finance, client retention, and utilization analysis, while keeping budget control for mdInfinity operations.  Collaborated with stakeholders to manage the product roadmap for mdInfinity software, both cloud and desktop.

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Chief Operations Officer

Geown Data Solutions

Jun 2018 - Sep 2020 (2 years 4 months)

 Spearheaded the establishment of four global teams and played a pivotal role in building the company from the ground up.  Established commercial relationships with end users, enhancing client engagement.  Designed the software structure for processing, refining, and utilizing data collected from UAVs.

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Chief Quality Officer

Smart Full Stack Ad Technology Platform

Jun 2017 - Jun 2018 (1 year 1 month)

Managed two global teams responsible for technical client relationships, quality assurance, and platform performance analysis.  Revamped procedures for onboarding new clients, significantly improving client relationships and increasing revenue by 20% year-on-year.  Successfully enhanced team accountability and productivity, driving revenue growth.

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Head of Marketplace Operations

Smart Full Stack Ad Technology Platform

Jan 2017 - Jun 2017 (6 months)

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Senior Director Platform Solutions

Appnexus

Nov 2014 - Dec 2016 (2 years 2 months)

o Manager of 10 people across 2 Global teams for Platform Solutions: o The platform integrations team, 5 technical Integration Team members responsible for AppNexus partners’ integrations into the platform. o The Professional Services team, 5 Software Engineers responsible for creating ad-hoc software for clients. o Developed relationships with external partners connected to the AppNexus Platform. o Made the team massively successful, increasing the number of implementations by 10 % YoY. o Partnered with Sales & Account Management as well as Product & Engineering teams to drive the success of fully integrating clients to the AppNexus Platform.

Vice President, Platform Solutions

Xaxis

Jul 2013 - Nov 2014 (1 year 5 months)

 Managed 5 Software Engineers, estimating projects’ efforts and successfully providing direction for the client-facing software products without specific direction or scope by scheduling medium-sized projects without a business analyst: User interfaces, Mobile Apps, Reporting Feeds… generating over $500 K in revenue per year.  Worked with the Business (Sales & Account Managers) teams to gather different projects’ prerequisites and manage clients’ expectations from start to end knowing more about the digital media business than developers, and more about software development than digital media clients.

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Head of Account Management and Sales Engineer for Europe

247 Media Inc

May 2012 - Jun 2013 (1 year 2 months)

o Managed 7 Account Managers (experienced and new hires) all over Europe and provided strategic advice to clients and developed new strategic accounts: The Guardian, RCS, TF1… o Oversaw the development of the account management team structure for new accounts including formation of the support team, development of specific roles and responsibilities within each account. o Supervised Product Requests and Functionalities for the Technology assuring the track & inclusion of European requests by working with the Marketing and Product Management departments. o Set and supervised the EU Account Management team budget and objectives.

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European Sales engineer

247 Media Inc

Mar 2010 - May 2012 (2 years 3 months)

o Responded to Request For Proposals (RFP) and supported sales managers in the pre-sales pitches, provided technical answers, organized follow up’s and handled the communication processes: LeBonCoin, AutoTrader… o Collaborated in business development efforts and on-boarded clients while troubleshooting and bringing innovative solutions to the teams. o Project Managed between internal teams and clients for all the requests concerning ongoing projects making sure all aspects of projects were correctly followed and handled accordingly.

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Media Business Developer

247 Media Inc

Jan 2008 - Mar 2010 (2 years 3 months)

o Developed new Business opportunities in the Media Sales House department (new sites, advertising partnerships or ad formats) while managing a team of 3 Account Managers. o Established relationships within internal departments (Media Sales House and Technology departments) and countries (US & UK mainly). o Created and developed partners’ relationships with the Media Sales House: new procedures, documentation materials, meetings & communication channels.

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Senior Client Services Manager

247 Media Inc

Jun 2006 - Jan 2008 (1 year 8 months)

o Negotiated proposals for prospects while developed connections in the role of Sales & Account Manager. o Leaded the software product training to clients and wrote new processes for the Technology department to improve efficiency: job prioritization, training materials & inter-departmental communication.

Tecnology Auditor

Banco Santander

Dec 2005 - Jun 2006 (7 months)

o Gathered information to perform audits including the preparation of personal or team interviews o Analyzed and improved the internal process documentation for the department for the Bank’s SOX audit

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Business Operations GA

Winthrop University

Jan 2004 - Aug 2005 (1 year 8 months)

o Conceived and administered Several DDBB so the Budget and accounting operations tasks were tracked daily. o Administered the resident management software for the university and the Department Website.

Gorka Zarauz

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