Gonzalo Cahuata

Gonzalo Cahuata

About

Detail

Ejecutivo Comercial
Bloomfield Hills, Michigan, United States

Contact Gonzalo regarding: 
work
Full-time jobs
Starting at USD1.2k/month
Flexible work
Starting at USD1.2k/month

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • T
    Luxury Real Estate Advisor
    Tierra Maya
    Dec 2025 - Current (8 months)
    Led the sales team for high-ticket residential and investment properties, advising local and international high-net-worth clients across the full sales cycle — from lead qualification to negotiation and closing — while owning the commercial systems behind the pipeline. Designed and built end-to-end CRM workflows in GoHighLevel for lead capture, prospecting, pipeline management, and automated follow-up, integrating Meta (Facebook/Instagram) Lead Ads as the primary lead source. Developed and deployed multiple AI agents to handle lead engagement, qualification, FAQs, and appointment scheduling — improving speed-to-lead and freeing the team to focus on closing. Built the system integrations connecting GoHighLevel with external tools and channel
  • T
    Business Development Executive
    The Santos Law Office,
    Nov 2024 - Dec 2025 (1 year 2 months)
    Results-driven Sales Representative specializing in client acquisition and consultation for immigration law services. Responsible for managing inbound and outbound leads, qualifying prospects, and guiding clients through initial assessments of their immigration needs in coordination with legal teams. Skilled in building trust with clients facing complex and sensitive legal situations, clearly explaining legal service options, and converting consultations into signed engagements. Demonstrated ability to handle high-volume inquiries, follow structured sales pipelines, and consistently meet or exceed conversion targets. Strong communication, negotiation, and objection-handling skills, with a consultative sales approach aligned with ethical an
  • L
    Bilingual interpréter
    Language Line Solutions
    Jul 2024 - Aug 2025 (1 year 2 months)
    I provide interpretation service for people with limited English proficiency. Responsible for organizing PCP requests in order to save workload.
  • GovAssist
    T
    Sales Representative
    GovAssist, Teleperformance Perú para Doordash USA.
    Jan 2023 - Jun 2024 (1 year 6 months)
    As a Sales Representative, I was responsible for managing customer inquiries and converting potential clients into active cases. I leveraged my experience in qualifying leads, identifying client needs, and guiding prospects through the visa application process with a consultative approach. I provided multi-channel support via chat, phone, and email while building trust and rapport to increase retention and close rates. Additionally, I coordinated case assignments across internal departments to ensure efficient onboarding and continuity of service, proactively strengthening client relationships and reducing drop-off throughout the sales funnel. In my role at GovAssist, I worked closely with students interested in obtaining a U.S. student vis
  • T
    Customer Service Representative
    Teleperformance (DoorDash)
    Jan 2022 - Jan 2023 (1 year 1 month)
    As a Customer Service Representative, I provided exceptional customer service by interacting with customers, resolving problems, and ensuring satisfaction through effective communication and empathy. I assisted customers with technical issues related to our products and services, leveraging my technical support skills to enhance their experience. Additionally, I utilized my bilingual abilities to cater to a diverse clientele, ensuring clear communication and understanding. While my primary focus was on customer support and relationship management, I also engaged in sales development activities, promoting and selling DoorDash memberships and exclusive merchant offers. This involved identifying customer usage patterns and needs, effectively p
  • H
    Hotel Receptionist and Guest Service
    Hotel Torre Dorada
    Jan 2021 - Jan 2022 (1 year 1 month)
    Delivered first-class guest service by managing reservations, providing information, and ensuring a welcoming experience throughout each client's stay. Handled bookings end-to-end through the hotel's reservation and booking systems (PMS and online booking pages), keeping guest records and reservation details accurate and up to date. Improved operational efficiency by streamlining and automating parts of the booking and guest-communication workflow — such as confirmations, reminders, and follow-ups — which reduced manual work and response times. Drove customer acquisition through social media and booking platforms, while also overseeing the bar area, collections, and personnel management. As part of sales development, I promoted and sold tou
  • Movistar
    Sales and customer retention representative
    Movistar
    Jan 2017 - Jan 2018 (1 year 1 month)
    Managed a high-volume, multichannel customer base (phone, email, and chat) using Zendesk, serving as the first point of contact and ensuring a consistent, professional client experience. Built and applied Zendesk macros, triggers, and automated ticket workflows to speed up resolution, reduce response times, and keep service quality consistent across the queue. Maintained accurate customer records and case histories in the CRM, ensuring clean data and reliable follow-up across every interaction. Identified upsell and cross-sell opportunities during support conversations, contributing to revenue while improving customer satisfaction and loyalty. Resolved complaints and technical issues with a solutions-first approach, handling escalations cal
Education verified_user 0% verified
  • S
    Sales Drivers Program
    Jul 2025 - Dec 2025 (6 months)
  • A
    French language training
    Alliance Française - Cusco
    Jan 2020 - Jan 2021 (1 year 1 month)
  • Universidad Andina del Cusco
    Bachelor in Law
    Universidad Andina del Cusco
    Jan 2017 - Jan 2022 (5 years 1 month)
  • R
    Diploma in public speaking
    Red Mundial de Oratoria
    Jan 2016 - Jan 2018 (2 years 1 month)
  • C
    English language training
    CID Universidad Nacional UNSAAC
    Jan 2012 - Jan 2014 (2 years 1 month)