Gonzalo Cahuata

Gonzalo Cahuata

About

Detail

Bilingual Business Development & Legal Intake (EN/ES) | U.S. Immigration & PI Law Firms | Consultative Sales · GoHighLevel CRM
Arequipa, Peru

Contact Gonzalo regarding: 
work
Full-time jobs
Starting at USD1.2k/month
Flexible work
Starting at USD1.2k/month

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • EmpowerLink
    Director of Business Development public Remote experience
    EmpowerLink
    Nov 2025 - Current (1 year)
    Lead business development for the Legal Operations division, connecting U.S. immigration and personal injury law firms with bilingual legal talent across Latin America. Design each engagement around the firm's real bottleneck — after-hours Spanish intake, document and form prep, case-status coverage, medical-record coordination — and ensure remote staff operate inside the firm's own systems (Clio, MyCase, Filevine, Litify), on the firm's hours and protocols. Focus on helping firms that serve the Hispanic community expand capacity without inflating payroll. Joined part-time in November 2025 and moved to full-time in March 2026.
  • C
    Operations Manager
    Closer Performance
    Nov 2025 - May 2026 (7 months)
    Relocated to Mexico (Quintana Roo) to join the agency full-time as second-in-command. Led day-to-day operations for 10+ clients and managed the team through its growth phase. Owned the GoHighLevel stack: white-label CRM builds, pipelines, lead capture and automated follow-up workflows. Ran end-to-end recruiting (sourcing, screening, interviewing) for internal and client roles, and managed client relationships and delivery. Returned to Peru in March 2026 and handled a remote transition through May 2026.
  • The Santos Law Offices PA
    Business Development Executive public Remote experience
    The Santos Law Offices PA
    Nov 2024 - Nov 2025 (1 year 1 month)
    Client acquisition and consultation for a Miami-based immigration law firm. Managed inbound and outbound leads, qualified prospects, and guided clients through initial assessments of their immigration needs in coordination with the legal team. Built trust with clients facing complex and sensitive legal situations, explained legal service options clearly, and converted consultations into signed engagements. Handled high-volume inquiries within a structured sales pipeline, using consultative selling and objection handling aligned with the ethical and compliance standards of the legal industry. Worked in the CRM on follow-up and collaborated with attorneys and case managers to ensure smooth client onboarding.
  • C
    Operations & CRM Specialist (Part-time) public Remote experience
    Closer Performance
    Aug 2024 - Oct 2025 (1 year 3 months)
    Part-time role alongside my full-time position at The Santos Law Offices. Built and managed white-label GoHighLevel CRMs for the agency's clients: pipelines, lead capture, automated follow-up and workflow automation tailored to each client's sales process. Supported day-to-day operations and recruiting as the agency grew.
  • L
    Bilingual Medical Interpreter (EN/ES) public Remote experience
    Language Line Solutions
    Jul 2024 - Sep 2024 (3 months)
    Provided real-time Spanish-English medical interpretation between patients with limited English proficiency and healthcare providers. Kept every conversation accurate, confidential and culturally sensitive, and helped organize PCP (primary care provider) requests to reduce staff workload.
  • GovAssist
    Sales Representative public Remote experience
    GovAssist
    Jan 2023 - Jun 2024 (1 year 6 months)
    As a Sales Representative, I was responsible for managing customer inquiries and converting potential clients into active cases. I leveraged my experience in qualifying leads, identifying client needs, and guiding prospects through the visa application process with a consultative approach. I provided multi-channel support via chat, phone, and email while building trust and rapport to increase retention and close rates. Additionally, I coordinated case assignments across internal departments to ensure efficient onboarding and continuity of service, proactively strengthening client relationships and reducing drop-off throughout the sales funnel. In my role at GovAssist, I worked closely with students interested in obtaining a U.S. student vis
  • T
    Sales & Customer Service Representative
    Teleperformance (DoorDash)
    Jan 2022 - Jan 2023 (1 year 1 month)
    Handled DoorDash customer inquiries by phone and chat in English and Spanish, resolving account and technical issues. Turned service conversations into sales by identifying usage patterns and presenting DashPass memberships and merchant offers, using consultative selling and objection handling. Worked with internal teams and merchant partners to activate offers accurately, supporting customer satisfaction and retention.
  • H
    Front Desk & Guest Services
    Hotel Torre Dorada
    Jan 2021 - Jan 2022 (1 year 1 month)
    Managed reservations end-to-end through the hotel's PMS and online booking platforms, and handled guest check-in, billing and collections. Served international guests in English and Spanish, and sold tours and add-on services during their stay. Also supported bar operations and covered shifts across the front desk team.
  • Movistar
    Customer Service & Retention Representative
    Movistar
    Jan 2017 - Jan 2018 (1 year 1 month)
    Handled high-volume customer inquiries by phone, chat and email, resolving billing and technical issues. Worked retention calls, presenting offers to prevent cancellations and identifying upsell opportunities. Kept customer records and case notes up to date in the CRM.
Education verified_user 0% verified
  • S
    Sales Drivers Program
    Jul 2025 - Dec 2025 (6 months)
  • A
    French language training
    Alliance Française - Cusco
    Jan 2020 - Jan 2021 (1 year 1 month)
  • Universidad Andina del Cusco
    Bachelor in Law
    Universidad Andina del Cusco
    Jan 2017 - Dec 2023 (7 years)
  • R
    Diploma in public speaking
    Red Mundial de Oratoria
    Jan 2016 - Jan 2018 (2 years 1 month)
  • C
    English language training
    CID Universidad Nacional UNSAAC
    Jan 2012 - Jan 2014 (2 years 1 month)