Iván Andrés Godoy Salamanca

Iván Andrés Godoy Salamanca  new_releases

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BI & reporting team lead (operations pool) at Nokia
Bogota D.C., Colombia

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Résumé


Jobs verified_user 0% verified
  • Nokia
    BI & reporting team lead (operations pool)
    Nokia
    Mar 2023 - Current (2 years 8 months)
    - Supervise and guarantee on time, with quality and precision the timely preparation of reports and automation that facilitate the execution of tasks and project reports to meet all priorities. - Resource (22) and cost management. - Guarantee Support and supervise the execution of tasks and reports. Propose BI solutions to improve ETL. - Support and guide Jr positions. - Support and organize team time management.
  • Nokia
    BI team lead (operations pool)
    Nokia
    Aug 2022 - Mar 2023 (8 months)
    - Supervise and guarantee on time, with quality and precision the timely preparation of reports and automation that facilitate the execution of tasks and project reports to meet all priorities. - Manage resources (9) and costs. - Guarantee Support and supervise the execution of tasks. Propose BI solutions to improve ETL. - Support and guide Jr positions. - Support and organize team time management.
  • Nokia
    BI lead (operations pool)
    Nokia
    Jan 2022 - Aug 2022 (8 months)
    - Supervise and guarantee on time, with quality and precision the timely preparation of reports and automation that facilitate the execution of tasks and project reports to meet all priorities. - Guarantee Support and supervise the execution of tasks - Propose BI solutions to improve ETL Support and guide Jr positions - Support and organize team time management
  • Nokia
    BI analyst jr (operations pool)
    Nokia
    Feb 2021 - Jan 2022 (1 year)
    - Develop dashboards and automation, in order to facilitate the execution of tasks and project reports. - Create ETL processes. - Develop CRUD applications on PowerApps. Document developments. - Support Users.
  • Banco de Bogotá
    Intern of national collection department
    Banco de Bogotá
    Jul 2020 - Jan 2021 (7 months)
    - Gather information from different sources to update reports. - Data analysis and creation of dashboards using Excel and Power BI. - Use of macros and Python scripts to manage data transformation.
  • Teleperformance Spain
    Inbound Customer Service Representative
    Teleperformance Spain
    Oct 2019 - Jan 2020 (4 months)
    Take inbound customer calls - answering and assisting all customers with their queries which will involve handling telephone order calls, helping customers place orders, queries with any delivery queries, payment problems, re deliveries as well as billing queries.
  • Teleperformance Spain
    Inbound Customer Service Representative
    Teleperformance Spain
    Dec 2018 - May 2019 (6 months)
    As an advocate: Assist agents with difficult calls and provide them with a proper way to find the solution with its own resources. As an agent: Take inbound customer calls - answering and assisting all customers with their queries which will involve delivery queries, payment problems, re-deliveries as well as billing queries.
Education verified_user 0% verified
  • LinkedIn
    Power BI Top Skills (2019)
    LinkedIn
    Dec 2022
  • LinkedIn
    Power BI Data Methods
    LinkedIn
    Nov 2022
  • LinkedIn
    Power BI dataflows essential training
    LinkedIn
    Nov 2022
  • U
    Accounting
    Universidad Sergio Arboleda
    Jan 2016 - Jan 2022 (6 years 1 month)