Godfrey Ejezie

Trade Finance Executive (Sales Department)

Euro Exim Bank

Mar 2025 - Current (1 year 5 months)

• Delivered exceptional customer service in international trade finance transactions • Managed CRM entries, responded to client queries, and ensured transaction compliance • Provided prompt support and resolved customer concerns with professionalism

E

Research Intern

Enugu Research Institute

Sep 2022 - Jun 2023 (10 months)

• Collected and analyzed data to support research projects, systematically organizing large volumes of information to generate insights and recommendations. • Prepared clear, detailed reports and collaborated with teams for knowledge sharing, ensuring data accuracy and maintaining confidentiality throughout the process. • Leveraged skills akin to CRM systems by interpreting trends and patterns in data, which parallels how CRM tools analyze customer behaviors to optimize communication and business decisions. • Demonstrated attention to detail in reporting, mirroring the creation and usage of CRM dashboards for tracking interactions and performance metrics.

U

Research Personnel

Unique Friends Academy

Sep 2021 - Aug 2022 (1 year)

• Responded to student needs, assisted with queries, and provided support on academic topics. • Maintained class documentation and ensured accuracy in reporting. • Leveraged CRM (Customer Relationship Management) principles by regularly interacting with students, collecting academic data, and maintaining detailed records, which align closely with CRM functions. Developed strong communication, data tracking, and relationship-building skills essential for managing customer interactions through CRM systems. Additionally, organized information, followed up on student progress, and collaborated with stakeholders, reflecting the effective nurturing and management of client relationships.

R

Researcher / Educator

Apr 2021 - Nov 2023 (2 years 8 months)

B

Administrative Assistant / Translator

Bridge Lyfe Entertainment

Feb 2019 - Jun 2021 (2 years 5 months)

• Provided virtual assistance, handled scheduling, and document translation • Maintained client confidentiality and ensured smooth communication across teams

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