George Moreas

Senior Business Analyst | Product Owner

Cloudsquare

Jan 2019 - Jan 2022 (3 years 1 month)

• As the Senior Business Analyst - gathered requirements from clients and translated them into features for the development team to build; lead process flow analysis and design sessions; collaborated with a team of Salesforce Architects, Developers, and Consultants to determine the most appropriate technical strategy and designs to meet business needs • Configured and maintained clients' Salesforce instances, including workflows, process builders, reports, dashboards, data migration and normalization, and REST API synching w/ 3rd party applications • Established and built a rapport with clients throughout the project lifecycle to identify areas of future business, managed application updates forced by Platform releases, and elicited and d

A

Senior Business Analyst | Product Owner

ATT

Jul 2017 - Jan 2019 (1 year 7 months)

• As the Senior Business Analyst on the Metrics & Reporting team - gathered requirements and worked w/ the development team to implement, resulting in successful and timely launch of the brand-new DirecTV Now app to a 47-million people audience, with responsibility for the critical Contractual Reporting module of the app • Specifically worked w/ Java (Android) and Objective-C (iPhone) codebase to establish the variables and functions required for data collection, error capture, stream quality, and content analysis • Was the principal liaison between the management (business) and engineering teams - formulating reporting frameworks, implementation requirements, and KPI/SLA dashboards within Adobe Analytics, Conviva, New Relic, Nielsen, and

IT Consultant | Product Owner

BMW

Jan 2017 - Jul 2017 (7 months)

• Returned to this client to continue work on the Project Management system I have helped build 7-years earlier, migrating to a new MS Office version, expanding to include a new location module, and assessing major system upgrade opportunities • Upgraded the scripts and templates of the existing Project Management system, from Office 2007 to Office 2013 (MS Project and Excel), to ensure compatibility with referenced libraries • Added a new module to the Project Management system to include a new office location in Shanghai, complete with custom input forms, reports, and dashboards • Successfully presented the Business with an opportunity to upgrade their outdated Project Management System with a web-based application, to solve their issu

T

Senior Business Analyst - Contract

Toyota & Lexus of North America

Aug 2016 - Jan 2017 (6 months)

• Developed, implemented, and evaluated digital marketing campaigns in line with Agile methodologies, to increase number of generated leads using Adobe Analytics / Ad Hoc Analysis • Automated comprehensive monthly and quarterly reports, saving the department an estimated 600 hours annually; the automation scripts now take the data directly from multiple data sources, clean-up, pivot and compile the data, then procedurally generate the tables and graphs, culminating in a ready-to-send PDFs, PowerPoint Decks, and supporting Excel files • Developed and documented technical requirements for tagging and implementation of new website features, from UX, UI, and reporting perspectives; UAT testing for desktop and mobile • Conducted feasibility s

Senior Business Analyst - Contract

DirecTV

Apr 2016 - Aug 2016 (5 months)

• In Agile/Waterfall environments, successfully worked on a project to implement Adobe Analytics reporting suites for the DirecTV App Bundle • Worked with Android and iPhone dev teams (Java + Objective-C), specifically the UX/UI functionality, analytics reporting module, and predictive buffering • With the team, defined reporting requirements and road map for high visibility NFL Sunday Ticket and DTVE projects on 14 platforms: iOS, Android Phone & Tablet, AppleTV, Web, Chromcast, Sony Playstation PS3/PS4, Xbox One/360 • Administered 38 Reporting Suites in Omniture/Adobe Analytics for DirecTV and NFL Sunday Ticket Apps • Defined strategic reporting requirements for NFL Sunday Ticket application and DTVE, Mobile DVR applications • Design

Product Owner | Senior Business Analyst

TouchCommerce

Oct 2012 - Mar 2016 (3 years 6 months)

• As Product Owner • Led several SaaS product launches for major worldwide Telco's - AT&T, Bell Canada, Comcast, Vodafone Germany; resulting in successful deployments of online customer chat and other online customer engagement and reporting solutions • Represented my company at clients' executive level meetings around the world, working with counterparts in the U.S., Germany, France, England, and Canada • Have effectively negotiated client and vendor contracts, managed product scope, while assisting with strategic business development • Led daily standups with development and implementation teams, created user stories, resolved conflicts, and effectively escalated conflicting goals • Led wireframe creation & review processes with in-h

Business Analyst - Contract

St. Jude Medical

Jun 2011 - Apr 2012 (11 months)

• Co-designed and successfully implemented Program Management department's first-ever Oracle Hyperion Planning universe, under a strict deadline • Automated the Program Steering Committee's monthly presentation deck and dashboard; saving an estimated 80 hours per month

X

Business Analyst - Contract

Xavient Information Systems

Mar 2011 - May 2011 (3 months)

• Working with a new CFO, created, from scratch, an automated reporting package for the monthly board of directors meeting; this included budget and forecast template and process creation, which did not exist as a formal process before • Created and implemented a new system for tracking subcontractors' data, replacing a highly manual filing process; saving an estimated 40 hours monthly

A

Auto Manager

Sep 2010 - Dec 2010 (4 months)

Software Developer - Contract • Implemented new features for the desktop and web platforms of the company's flagship product (car dealership software) • Created extensions for QuickBooks (using QB API), for seamless integration with our software suite

IT Consultant | Developer

JAFRA Cosmetics International

May 2010 - Mar 2011 (11 months)

• Developed a software application for collecting and storing data from company's local HR departments across the world on the HQ server • Developed a presentation tool for generating PowerPoint presentations based on the collected data

IT Consultant | Developer

BMW

Jan 2010 - Oct 2012 (2 years 10 months)

• Led, from start to finish, a project to migrate a Project Management Database from a legacy SAP Financial module to a new one, with added Time Writer integration and custom report and dashboard suite in MS Access & Excel • Maintained a 7-year relationship with the client, becoming their exclusive automation and reporting vendor • Project-managed the migration internationally with stakeholders in the U.S., Germany, and China

R

Software Developer - Contract

RoboDynamics

May 2009 - Sep 2009 (5 months)

• Developed the GUI for the remote control application of the company's flagship robot • Collaborated on development of the software portion of the remote control mechanism

V

Business Analyst - Contract

Ventura County Credit Union

Mar 2009 - May 2009 (3 months)

• Greatly reduced a compliance project's resource costs by developing and implementing automated calculation scripts; instead of the planned LOE of 8 FTEs over 2 months (~1,400 hrs), I have completed the project with 1 FTE (myself) in 1 week (under 40 hrs), saving my client an estimated $100,000 • Upon successful and swift completion of the above project, Ventura County Credit Union Sr. Vice President of Lending contracted me for to lead previously out-of-scope projects, resources for which I have freed up

W

Business Analyst - Contract

World Series of Poker

Mar 2009 - Oct 2009 (8 months)

• Designed and developed the database and front-end that allowed for efficient registration of tournament players, and tournament results calculation • Participated in the technical aspects of design and production of a new game concept - Team-based Poker, that debuted at the 2009 World Series of Poker

U

Finance Analyst

Uniworld River Cruises

Oct 2006 - Feb 2009 (2 years 5 months)

• Successfully led an invoice reconciliation project, culminating in a new, more robust invoice tracking process • Worked on periodical and standalone projects, including Balance Sheet and P&L consolidation report, inter-company reconciliation, operating expense analysis by department, foreign currency arbitrage cash flow analysis, profit-and-loss statements, budgeting & forecast, cash flow, and cost analysis in Oracle Financial

Finance Analyst

General Electric Company

Jun 2004 - Mar 2006 (1 year 10 months)

• Analyzed financial documents for mortgage applications, evaluated appraised home prices based on market values, managed relations w/ wholesale brokers • As a managed business objective, improved data input efficiency for the underwriting department from 8 to 25 documents per day per FTE (+312% efficiency increase), by implementing a reference table w/ fuzzy search capability, for looking up and creating scripted legal clauses Business / Management Expertise • Team, Product, & Project Management • Scaled Agile / Scrum Methodology • Software Development Life Cycle • Business & Data Analysis • Internal Training Development • Road Map & Lifecycle Planning • Budgeting, Forecasting, & P&L • Team Leadership & Conflict Resolution

George Moreas

About

Detail

Timeline

Résumé