Jorge Mario Moran Garrido
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Jorge Mario Moran Garrido

Jorge Mario Moran Garrido  new_releases

About

Detail

Recruitment | Remote work | Startups | Workforce Management | Customer Service Specialist | Media and Communication | Community Manager | Ecommerce | Journalist
Guatemala Department, Guatemala

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Everise
    Customer Care Advocate
    Everise
    Nov 2022 - Nov 2023 (1 year 1 month)
    CSR advocate for Humana Insurance Company. Provided assistance with medical and prescription policies.
  • t
    Recruitment Advisor
    torreco
    Jan 2021 - Jan 2023 (2 years 1 month)
    Placed more than 100 people at major companies, many of them remote and based in the Bay Area.
  • Torre.ai
    Recruitment Advisor
    Torre.ai
    Jan 2021 - Current (4 years 4 months)
    - Placed more than 100 people at major companies, many of them remote and based in the bay area
  • Max Warehouse
    Customer Service Specialist - Ecommerce - Sales - B2B
    Max Warehouse
    Dec 2020 - Jan 2023 (2 years 2 months)
  • Max Warehouse
    Sales/Customer Service Representative public Remote experience
    Max Warehouse
    Dec 2020 - Current (4 years 5 months)
    - Provide assistance to customers to locate, placed/replaced orders on our marketplaces (eBay, Amazon, Shopify, Google Shopping), via chat, phone or email. Also, solve any inconvenience with orders by checking with operations team and process returns. - Provide assistance to the sales team by providing quotations and placing bulk orders according to the catalog items and the customer needs. - Report and create the listing mismatches on recurrent orders in all marketplaces.
  • Telus International
    Customer Service Representative
    Telus International
    Dec 2019 - Apr 2020 (5 months)
    - Verify payment information for the files provided by the lenders by contacting the borrower's financial institution.
  • Instituto Guatemalteco de Turismo
    Interviewer/Surveyor
    Instituto Guatemalteco de Turismo
    Mar 2019 - Aug 2019 (6 months)
    - Compile traveling and economic information from tourists/visitors at the Guatemala City International Airport “La Aurora”. Provide support at the information front desk if needed and turist assistance inside the Airport La Aurora.
  • I
    Interviewer/Surveyor
    INGUAT MICE Reuniones y Negocios
    Jan 2019 - Oct 2019 (10 months)
    Compile traveling and economic information from tourists/visitors at the Guatemala City International Airport “La Aurora”. Provide support at the information front desk if needed and turist assistance inside the Airport La Aurora.
  • I
    Interviewer/Surveyor
    INGUAT MICE Reuniones y Negocios
    Jan 2019 - Oct 2019 (10 months)
    Compile traveling and economic information from tourists/visitors at the Guatemala City International Airport “La Aurora”. Provide support at the information front desk if needed and turist assistance inside the Airport La Aurora.
  • Red Chapina, S.A.
    Human Resources Assistant
    Red Chapina, S.A.
    Nov 2018 - Mar 2019 (5 months)
    - Maintained and organized numerous office files and the new hires paper work. Povide Induction. Recruitment process (attracting, shortlisting, selecting and appointing suitable candidates for jobs). Assist Management and HR in general.
  • R
    HR Assistant
    Red Chapina
    Jan 2018 - Feb 2019 (1 year 2 months)
    Maintained and organized numerous office files and the new hires paper work. Provide Induction. Recruitment process (attracting, shortlisting, selecting and appointing suitable candidates for jobs). Assist Management and HR in general.
  • A
    Freelance
    Atrae Publicidad
    Apr 2016 - Dec 2018 (2 years 9 months)
    Producing and publishing new content in a creative way. Liaising with clients and in-house team members to decide on new posts. Overseeing layout (images, graphics, videos and artwork) Web editor for a variety of magazines part of the agency.
  • A
    Community Manager and Web Editor
    ATRAE Advertising Agency
    Jan 2016 - Dec 2018 (3 years)
    - Producing and publishing new content in a creative way. Liaising with clients and in-house team members to decide on new posts. Overseeing layout (images, graphics, videos and artwork). Web editor for a variety of magazines part of the agency.
  • Xerox
    Workforce Management
    Xerox
    Aug 2015 - Jul 2018 (3 years)
    Run reports in IEX WFM (RTA, attendance, adherence). Monitored and follow up ongoing process such as vacations and requests on a daily basis. Provide assistance to the team members located in USA and Canada.
  • Conduent
    Telmex
    Workforce Management
    Conduent, Telmex
    Aug 2015 - Aug 2018 (3 years 1 month)
    - Run reports in IEX WFM (RTA, attendance, adherence). Monitored and follow up ongoing process such as vacations and requests on a daily basis. Provide assistance to the team members located in USA and Canada.
  • Xerox
    Workforce Management
    Xerox
    Aug 2015 - Jul 2018 (3 years)
    - Run reports in IEX WFM (RTA, attendance, adherence) - Monitored and follow up ongoing process such as vacations and requests on a daily basis - Provide assistance to the team members located in USA and Canada
  • Béisbol Chapín
    Journalist and Photographer
    Béisbol Chapín
    Jan 2014 - Dec 2016 (3 years)
    - Worked as a journalist or conduct interviews for the website. Photojournalism (collecting, editing, and presenting material for publication or broadcast on website). Write the news story for the games.
Education verified_user 0% verified
  • N
    Nivel 2 - Alemán, Calusac.
    Feb 2018 - Current (7 years 3 months)
  • L
    Licenciatura en Ciencias de la Comunicación
    Jan 2013 - Current (12 years 4 months)
  • U
    Periodista y Comunicador, Licenciatura en Ciencias de la Comunicación
    Universidad de San Carlos de Guatemala
    Jan 2013 - Jan 2019 (6 years 1 month)