Gloria Martínez

Gloria Martínez

About

Detail

Key Account Manager | Engagement Manager | Customer Experience | Channel Account Manager | Customer Success Manager
Mexico

Contact Gloria regarding: 
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Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • U
    Utimaco
    Jul 2022 - Current (4 years 3 months)
    Key account manager
  • DocuSign
    Market Development Representative
    DocuSign
    Mar 2022 - May 2022 (3 months)
  • DocuSign
    Sales Development Representative for Mexico and LaTam
    DocuSign
    Mar 2021 - Mar 2022 (1 year 1 month)
  • Freeletics
    Customer Engagement Specialist
    Freeletics
    Sep 2020 - Mar 2021 (7 months)
    - Accountable for strengthening the liaison between the company and its customers. Understand and assess the needs of the Spanish community. Be first point of contact for customers and manage communication with them independently.
  • Geek Vibes
    Sales Account Manager
    Geek Vibes
    Sep 2016 - Jun 2018 (1 year 10 months)
    - Geekvibes is a digital agency that brings you new innovative ideas to your business. In charge of mantain the relationship with the different customers thru online meetings, online requests and also to add value to the main products and services.
  • U
    Logistics & Customer Relations Manager
    Ullrich-Gruppe
    Oct 2014 - Oct 2015 (1 year 1 month)
    - Ullrich is a company who organizes the logistic of the transport in Germany, starting from individual consulting to the final delivery of the goods of the company.
    , followed by a concluding talk. I was the main contact for the national customers and I was in charge to coordinate the different request for them (outstanding performance). Achievements Increase in 40% of the request´s of the Customers Translation from German to Spanish for the differents Media Channels
  • T-Systems
    Pre-sales Consultant
    T-Systems
    Jun 2010 - Jan 2013 (2 years 8 months)
    - In charge of the assignment of specialists to the preparation of IT-Solutions proposals I was responsible for the quality delivery of the proposals to national and international customers by observing the technical capacities and the company profitab
    Achievements Implementation of new processes to answer Tenders Automation of documentation to answer Tenders Development of strategies to optimize internal processes Improvement of the relationship with partners
  • Gemalto
    Banking Solutions Sales
    Gemalto
    Apr 2008 - Jun 2010 (2 years 3 months)
    - Responsible for the sales of banking solutions, I transformed the digital security needs of our LATAM customers into solutions for which I was accountable for its implementation. Achievements:
    - Increase the client's level of satisfaction.

    - Develop relationships with customers and partners
    - Customer business development
    - Open new markets in Brasil and Mexico
    - Development of new business strategies for the mexican market
    - Develop customised solutions tailored to the requirements of our customers
Education verified_user 0% verified
  • UCAM Universidad Católica San Antonio de Murcia.
    Master of Project Management
    UCAM Universidad Católica San Antonio de Murcia.
    Jan 2020 - Jan 2021 (1 year 1 month)
  • Tecnologico de Monterrey
    Diploma, Effective Presentations
    Tecnologico de Monterrey
    Jan 2009
  • Tecnologico de Monterrey
    Seminar, Sales, Distribution, and Marketing Operations, General
    Tecnologico de Monterrey
    Jan 2009
  • Tecnologico de Monterrey
    Engineer's degree, Electrical, Electronics and Communications Engineering
    Tecnologico de Monterrey
    Jan 2003 - Jan 2007 (4 years 1 month)