Gladys Ortiz Fuentes

Gladys Ortiz Fuentes

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México, Mexico
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Résumé

Jobs verified_user 0% verified
  • Net2Source (N2S)
    Delivery Operations & Client Success Manager LATAM - Recruitment
    Net2Source (N2S)
    Oct 2024 - Current (2 years)
    - Coordinate daily activities of the delivery operations team

    - Manage and negotiate delivery dates with clients

    - Review projects

    - Develop and maintain strong relationships with clients, ensuring a positive experience

    - Act as the primary point of contact for clients

    - Monitor client feedback and collaborate with internal teams to continuously improve our services

    - Define and monitor key performance indicators (KPIs) related to delivery and customer satisfaction

    - Generate periodic reports to assess performance and present strategic recommendations

    - Lead, train, and motivate the recruitment and customer success teams, fostering a culture of effic
  • The Adecco Group
    Recruitment Project Manager - RPO/HRBPO
    The Adecco Group
    Apr 2023 - May 2024 (1 year 2 months)
    Guarantee that the Project starts with order and structure to achieve its successful closure Generate Project Governance and efficient strategies: focused on goals established with customers Establish effective meetings with Project responsible, periodically and confirm that Daily Huddles are carried out with the team Confirm profiles quality in Recruitment and Selection, reviewing that metrics have been communicated and established Define monitoring of internal and external clients to fulfill established commitments Evaluate Project results, documenting established metrics with quantifiable information
  • T
    Talent Acquisition Partner - Globalization Partners
    Mar 2021 - Apr 2023 (2 years 2 months)
    Manage the full recruiting lifecycle process, from sourcing to issuing employment offers Create Job Descriptions and inform on salary trends in the market Interview candidates based on a consistent set of questions and qualifications Recommend the best talent to the hiring teams with detailed summaries Continuously partner with the HR and management teams to design, refine, and implement innovative recruiting strategies Hires in Mexico, Colombia, Costa Rica, Brazil, USA, Canada, India, Malaysia
  • N
    Recruitment Lead - Net2Source
    Net2Source
    Feb 2020 - Feb 2021 (1 year 1 month)
    Leading Recruiters Searching for candidates Sourcing Screening and Reviewing applications Manage postings, looking for maximum effectiveness Engage with managersto discuss profiles Update recruitment system Selection of the most competitive candidates Following up on the interview process status Onboarding process Staff Administration Developmentof Job Descriptions
  • T
    SR HeadHunter
    TERH International
    Jul 2019 - Jan 2020 (7 months)
    Specialized search for each of our business partners Research of middle and senior management roles Performing in-person and phone interviews with candidates Following up on the interview process status Selection of the most competitive candidates Construction of high level networks Reference and background checks Development of Job Descriptions Pre-screen, screening, competencies interviews (STAR Methodology) Executive mapping
  • Grupo Industrial Saltillo
    Talent Aquisition Lead
    Grupo Industrial Saltillo
    Jan 2017 - Jul 2019 (2 years 7 months)
    Talent Acquisition Lead (Mex, LATAM, USA) Responsible of Openings Coordination Success Factors Employee Central Implementation and Coaching Follow ups with Managers Hiring Process(PeopleSoft) Responsible of Talent Acquisition Budget Internal Communication for México, USA, LATAM CEO Communications - Town Halls Social Responsibility Lead Compensations Staff Service,Admin - PeopleSoft Follow up with new hires Public Relations Onboarding process Development Projects for Employees
  • Grupo Industrial Saltillo
    HUMAN RESOURCES GENERALIST
    Grupo Industrial Saltillo
    Apr 2016 - Jan 2017 (10 months)
    Talent Acquisition Staff Services StaffAdmin Organizational Development Events Internal Communication Personalized services to Directors and Managers Quality Committee Lead Responsible of Office Management
  • Linio Group
    HUMAN RESOURCES BUSINESS PARTNER
    Linio Group
    Aug 2015 - Apr 2016 (9 months)
    IT Recruitment Internal Communication Organizational Development Staff motivation StaffAdministration Hiring and layoffs
Education verified_user 0% verified
  • UNIVERSIDAD ANÁHUAC MÉXICO NORTE
    Communication
    UNIVERSIDAD ANÁHUAC MÉXICO NORTE
    Jan 2010 - Jan 2015 (5 years 1 month)