G
Giovanni Crespin
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California, United States
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- IIndependent ContractorJun 2025 - Jul 2025 (2 months)• Provided safe, reliable transportation while maintaining a 5-star rider rating.
Sales ManagerSunrunFeb 2025 - Current (1 year 6 months)• Promoted to Sales Manager after one month as an Appointment Setter. • Lead a team of solar consultants, providing training, support, and sales coaching. • Manage client pipelines and coordinate follow-ups to ensure customer satisfaction and deal closures. • Deliver in-home and virtual presentations to educate homeowners on solar options.- Sales ManagerSolarXpertsMay 2024 - Jan 2025 (9 months)• Promoted from Appointment Setter to Sales Manager after probationary period. • Trained new team members on pitch techniques and CRM use. • Coordinated appointments and followed up with leads to ensure conversion. • Conducted on-site customer consultations and provided accurate junk removal estimates. • Lifted and removed furniture, appliances, and construction debris in compliance with safety protocols. • Delivered friendly, professional service and maintained a clean and safe working environment.
- JField InstallerJohn Owens ServicesMay 2018 - Jul 2023 (5 years 3 months)• Managed scheduling and routing of field technicians using Workforce Management software. • Led dispatching operations and assisted management in optimizing job allocation and efficiency. • Installed water heaters (standard, tankless, heat pump), and assisted with HVAC installations (furnaces, A/Cs, mini-splits). • Promoted to Warehouse Manager in 2023: Ordered and tracked inventory, maintained stock, managed pricing updates. • Utilized customer service skills developed as a manager and field technician at John Owens to enhance communication with clients, ensuring their needs were met and contributing to overall job satisfaction.
- LCustomer Service RepresentativeLarkspur Landing OptometryMay 2017 - May 2018 (1 year 1 month)• Managed front desk operations: appointments, patient check-in/out, insurance verification. • Performed eyewear fittings, adjustments, and minor repairs. • Supported administrative operations including billing, inventory tracking, and insurance submissions. • Delivered exceptional customer service in a clinical setting.
- Butcher / Customer ServiceCostcoJan 2011 - Jan 2013 (2 years 1 month)• Prepared, cut, and packaged meat products according to safety standards. • Provided recommendations and assisted customers with product selection.
- Lead CashierBurger KingJan 2005 - Jan 2008 (3 years 1 month)• Trained new employees and managed shift operations. • Handled cash transactions and provided efficient, friendly service.