Giovanna Rojas
About
Detail
San Francisco, California, United States
Contact Giovanna regarding:
Flexible work
Starting at
USD80/hour
Résumé
Jobs
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Key Account & Project Manager (API/CPaaS)VonageJan 2020 - Current (6 years 6 months)Improved API integration delivery timelines by 40% through strategic planning and prioritization of development sprints and resource allocation. Led cross-functional teams to delegate tasks effectively, ensuring project milestones were met on schedule for a $6M+ annual revenue book, exceeding quota by 113%. Managed project scope and client expectations by collaborating closely with engineering and sales teams, reducing scope creep and delivering 95% of projects within agreed parameters. Developed and presented comprehensive stakeholder reports with data-driven forecasts, enabling proactive decision-making and driving 30% YoY business growth. Optimized internal project workflows using Agile methodologies, decreasing integration backlog by 25- Web & Media Specialist, Partner Solutions – EnterpriseCloudinaryFeb 2017 - Jan 2019 (2 years)Enhanced outreach process by training peers on CRM tools and outreach strategies, boosting team activity efficiency by 18%. Prioritized leads and tasks based on detailed account research, enabling the team to meet 100% of monthly inbound and outbound goals. Coordinated daily schedules and managed sales pipeline tasks, resulting in improved follow-up cadence and 22% faster lead response times. Produced timely reports on outreach progress and pipeline status for management, supporting data-driven adjustments to sales strategy. Introduced process improvements to outreach sequences, increasing prospect engagement and conversion rates by 12%. Additionally, utilized Trello for streamlined work management, as it was widely adopted across business
- Business Development RepresentativeHackerRankAug 2015 - Feb 2017 (1 year 7 months)Executed high-volume outbound calling strategy (250+ calls daily), consistently securing qualified meetings every other day and maintaining pipeline flow. Organized and delegated follow-up tasks with sales teams, reducing lead drop-off by 15% through systematic scheduling and outreach. Tracked call metrics and adjusted outreach processes to maintain on-target meeting conversion rates. Collaborated with sales leadership to optimize prospecting workflows, shortening average sales cycle by 10%. Reported weekly on call volumes and pipeline health, enabling proactive resource planning and process refinement.
Education
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- Bachelor of Science BusinessSan Jose State UniversitySep 2010 - May 2015 (4 years 9 months)