Partners, Customer Success, and Product Manager
Intrinsically Safe Store
Mar 2024 - Current (2 years 8 months)
Managing partnerships with global suppliers, fostering strategic relationships to expand the product portfolio. Leading customer success initiatives, ensuring an exceptional experience for clients in the hazardous area industry. Overseeing product management, analyzing high-margin SKUs, and optimizing merchandising strategies. Collaborating with sales, marketing, and operations teams to drive business growth and customer retention. Implementing data-driven methodologies to analyze supplier performance and product profitability. Additionally, my experience as a General Manager at veterinary clinics involved cold calling potential partners, which enhanced my negotiation skills and ability to create customized service proposals. This outreach