Gilma Montenegro

Gilma Montenegro

About

Detail

Executive Assistant Architect Translator Writter English/Spanish Customer Service Personal Assistance
Managua, Nicaragua

Contact Gilma regarding: 
work
Full-time jobs
Starting at USD10/month
Flexible work
Starting at USD15/hour

Timeline


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Job
school
Education

Résumé


Jobs verified_user 50% verified
  • E
    Executive Virtual Assistant verified_user Verified experience public Remote experience
    Sep 2022 - Apr 2024 (1 year 8 months)
    Managing schedules and calendars, arranging meetings, coordinating international travel, and ensuring seamless communication between all the executives (through different platforms like Teams, WhatsApp Web, etc.). Maintained confidentiality, built strong client relationships, and prioritized tasks with a 90% completion rate on critical projects. Proficient working with multiple CRM tools like Trello, Asana and Slack.
  • D
    Design Coordinator (Team Leader) verified_user Verified experience public Remote experience
    Jan 2022 - Sep 2022 (9 months)
    Coordinated and supervised a 15-person team on architectural and bidding projects. Proactively identified team goals, leveraged strengths, and addressed weaknesses through the creation and implementation of a time management training program for designers, leading to a 15% improvement in design quality. Managed production progress tracking using a design database and regularly communicated updates to the Manager in the US office via collaborative tools (e.g., email, CRM software like Trello, podio and Slack, and phone support). Supported daily activities of the local manager, including recruiting, administrative tasks, and cross-team communication.
  • T
    Data Analysis Department Head verified_user Verified experience public Remote experience
    Terre des Hommes
    Sep 2019 - Nov 2021 (2 years 3 months)
    Managed the data department and providing executive assistance to the Project Manager in multiple activities from the planning, design and implementation phases. Facilitated stakeholder collaboration with international donors through email and phone communications (Whatsapp Business), supporting the project manager trough project management tools like podio, and analyzed data trends with cross-functional teams, providing strategic recommendations that improved project efficiency by 10%. Adaptable to work withing international and multicultural teams.
  • D
    Project Officer
    Dicosup
    Sep 2017 - Aug 2019 (2 years)
    Assisted closely with the team leader and design team to meticulously schedule planning activities for multiple projects, ensuring accurate timelines and resource allocation in alignment with project objectives and deadlines and produced precise technical drawings to ensure project compliance and success. At the same time, supporting the general manager in arranging administrative activities, from email management (including customer management through WhatsApp Web), to travel planning and meeting schedules. A fast-paced work environment where productivity was key to the employee's performance and communication methodologies were implemented to work smoothly with the rest of the team.
  • I
    Independent Architect
    Nov 2015 - Apr 2017 (1 year 6 months)
    Managed the architectural design and construction projects for commercial buildings, housing, and diplomatic headquarters, prioritizing the integration of bioclimatic and inclusive measures while overseeing projects with budgets averaging $300k. Able to adapt to diverse environments and engage with multiple stakeholders in personal meeting and online through different platforms like WhatsApp Web.
  • BAC Credomatic
    Document Officer
    BAC Credomatic
    May 2014 - Aug 2015 (1 year 4 months)
    Customer Service representative for the Credit Card department, engaging with new and current clients through person meetings and WhatsappBusiness, and managed sensitive and confidential information, including processing credit contracts and maintaining accurate customer database, adapting and following strict security and privacy protocols.
Education verified_user 0% verified
  • I
    Msc of Science and Sustainable Development - Profile in Governance and Management
    IHE Delft - UNESCO
    Oct 2022 - Nov 2023 (1 year 2 months)
  • U
    Bachelor of Architecture
    Universidad Centroamericana UCA Managua
    Jan 2009 - May 2024 (15 years 5 months)
    A dynamic and fast-paced career where productivity was a must between the students