Renewal Sales Representative
Symantec
Oct 2017 - Dec 2019 (2 years 3 months)
- Supported clients in the renewal process by assisting them with tailored options that meet their specific needs, fostering strong relationships through personalized communication and support, including potential discounts when appropriate.
- Engaged potential customers by proactively reaching out to interested parties, effectively presenting and explaining the product or service to highlight its benefits and address any questions or concerns.
- Utilized Salesforce CRM to manage client interactions and streamline the renewal process, ensuring efficient communication and data tracking. Additionally, reported on data trends and client feedback to management on a weekly basis, enhancing our strategic approach to client renewals.