I'm a second-year student of the Computer Engineering carrier at Universidad Internacional de las
Americas, with basic experience in Customer Service and Technical Support and B2+ English
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Community Manager
Social Click CR
Jan 2023 - Current(2 years 2 months)
• Reply to inquiries over chat and email. Provide resolution to cases or route them to Sales. • Moderate comments in social networks. Monitor and moderate comments posted by customers.
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Moderator and support
FiveM Private Server
Jan 2018 - Jan 2022(4 years 1 month)
• Mediate between users with discrepancies about outcomes of the game • Fix level 1 bugs in the game, reported by users • Moderate chats rooms within the game