Candelaria Giachetti
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Candelaria Giachetti

Candelaria Giachetti  new_releases

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International Affairs. French Customer Service Agent
Antioquia, Colombia

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Résumé

Jobs verified_user 0% verified
  • T
    CUSTOMER SERVICE AGENT
    THE CROO GROUP
    Jul 2022 - Current (3 years)
    - Telecommunications - Database management - PBX configuration -Customer Support speaking in French and English for companies located in Canada, France, United States and Australia -Telephone Network Service for offices which use virtual phones such as -Bria, or physical phones like Polycom, Yealink or Grandstream -CounterPath Bria Enterprise usage and provisioning -Yealink / Polycom phone provisioning -Usage of Amazon AWS tools -Administration and maintenance of Excel sheets with customers' user information -Follow up and tracking of support cases -Handling customers requests regarding system failures and outages -Croo Talk and Croo Portal apps usage / provisioning. -Usage and administration of FreePBX's FOP2 tool -Support in the VOIP area
  • Paricus
    TECHNICAL SUPPORT
    Paricus
    Apr 2021 - Jul 2022 (1 year 4 months)
    - In charge of helping clients to solve several issues related to electronic devices - Data not working, electronic issues, conectivity problems, initial setup, sim card replacements, etc - Recording of Verbal Consent to reactivate the service, supervising of the shipping, deactivation of the service -Database management using different platforms such as Telgoo5, Openphone, VICIDial, Excel, etc
  • F
    ENGLISH TUTOR
    Frelancer
    Apr 2020 - Feb 2021 (11 months)
    - - Private English Tutor for children and teenagers - - Beginner, Intermediate and Advance levels
  • F
    TRANSLATION SERVICES
    Frelancer
    Feb 2020 - Mar 2021 (1 year 2 months)
    - Translation and Editing Services of academic and educational texts in French, Spanish and English
  • Aeropuertos Argentina 2000
    PASSENGER SUPPORT
    Aeropuertos Argentina 2000
    Jan 2018 - Mar 2020 (2 years 3 months)
    - Passenger Assistance before boarding the flight
  • Honda Motor de Argentina
    ADMINISTRATIVE SECRETARY
    Honda Motor de Argentina
    Jan 2016 - Jan 2018 (2 years 1 month)
    - Payment to suppliers, biling, contact clients
Education verified_user 0% verified
  • UNSAM
    International Relations
    UNSAM
    Mar 2020 - Current (5 years 4 months)
  • S
    Multimedia Technician
    San Leonardo Murialdo
    Mar 2008 - Dec 2013 (5 years 10 months)