Ghazain Jamil

As a Salesforce Technical Architect, I excel in architecting and optimizing scalable Salesforce solutions across Sales, Service, and Commerce Clouds. I have led and mentored teams through complex Sales Cloud implementations, seamlessly integrating Salesforce Billing with payment gateways and ERP systems, and driving automation through advanced CPQ configurations. My technical expertise spans building custom LWCs, leading REST/SOAP API integrations with external systems, and utilizing AWS services for large-scale data processing. I have implemented and optimized Omni-Channel routing in Service Cloud, enhanced Commerce Cloud performance, and leveraged Einstein AI for predictive analytics across key business functions. Additionally, I ensure robust Salesforce administration, focusing on security, data integrity, and efficient operational workflows across various industries, all while driving cross-functional collaboration and project delivery.