G
Geraldine San Juan
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Quezon City, Metro Manila, Philippines
Contact Geraldine regarding:
work
Full-time jobs
Résumé
Jobs
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Medical Virtual AssistantUpLiftJun 2024 - Feb 2025 (9 months)- Rostering & Credentialing CoordinatorOmega HealthcareSep 2023 - May 2024 (9 months)Financial Assistant. Assisting patients Financial Assistance request using Epic, Medipac and Healthware. Making 80 claims/patients' responsibilities to zero balance with at least 98% quality.
- MMedical BillerMi-HealthMar 2022 - Sep 2023 (1 year 7 months)Billing insurances using Practice Suite and Elation. Specializing in RPM, CCM and office setting. Account Receivable. Collecting and posting payment in the system. Insurance verification using the insurance portal and by calling providers' line. Rostering and credentialing. Provider enrollment. Pre and prior authorization. Train newbies. Transcribing. Scheduling.
- FMedical BillerFBC ASIAJun 2021 - Mar 2022 (10 months)Process 150 claims/visits per day to the prospective policies using AMD with 98% quality. Rostering and credentialing providers. Provider enrollment.
- RReal Estate Transaction Coordinator ManagerReal Estate Leads ProspectorDec 2020 - Apr 2021 (5 months)Train and manage new hires on how to find leads and submit all correct and necessary documentation to the office broker and for file compliance. Input all necessary information into client database and transaction management systems. Coordinates title/escrow, mortgage loan and appraisal processing. Coordinates inspections, assists in negotiations regarding repairs and coordinates completion of repairs. Coordinate moving/possession schedules. Schedule, coordinate and attend the closing process via Zoom meeting if necessary.
- TCold CallerTriple Net Investment GroupSep 2020 - Dec 2020 (4 months)Train newbies regarding outbound calling, taking inbound calls, e-mail communication, coordination and scheduling of real estate buying and selling opportunities and overall management of the sales pipeline through the sales cycle. Schedule appointments for Listing and Buyer Specialist. Accurately track and convey productivity and sales metrics to management. Follow and master scripts used in lead generation and cultivation to deliver the team value proposition and handle objections. Qualifying leads to accurately conveying motivation, completion and financial specifics to the real estate agents.
- CVirtual AssistantCoverdeskDec 2019 - Jul 2020 (8 months)Collecting money from the banks or mortgages to make sure that the homeowners, dwelling fire and flood policies were paid on time. Creating payment task for new policies to make sure that homeowners will not miss the payment. Schedule a 30-90- and 120-day client customer service follow up calls to assist with any home improvement provider recommendations. Change or update mortgage information if necessary.
- OHealthcare AdvocateOptum Global SolutionsUnited HealthcareApr 2018 - Dec 2019 (1 year 9 months)Credentialing providers. Verifying benefits and eligibility for patients for Medicare Supplement and Medicare Part D plans. Interpret claims and seed for reprocessing if necessary.
- Customer Service RepresentativeTPGApr 2017 - Oct 2018 (1 year 7 months)Answering billing inquiries and sending disputes to processors if necessary via phone, email and chat. Do (basic) troubleshoot and reschedule installations. I also worked as an apprentice for Nesting Coach and apprentice for Quality Analyst.
- Order ProcessorIngram MicroJul 2011 - Dec 2011 (6 months)Process orders for Microsoft license and SAP for Australian customers.
- SClaims Admin AssistantShore SolutionsJul 2009 - Mar 2017 (7 years 9 months)Processing claims for freight company in the US. Call the customers to ask for additional documents and information if necessary. Data analysis.
- Claims Specialist IIHGSJul 2009 - Mar 2011 (1 year 9 months)Verify benefits and eligibility for providers. Interpret claims and send them for reprocessing if necessary. Credentialing.
- Claims Specialist IIUnited HealthcareJun 2008 - Jul 2009 (1 year 2 months)Verify benefits and eligibility for providers. Interpret claims and send them for reprocessing if necessary. Credentialing.
Education
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- MSecondaryManuel L Quezon High SchoolJan 1997 - Jan 1998 (1 year 1 month)
- Computer SecretarialInterface Computer CollegeJun 1994 - Jan 1998 (3 years 8 months)
- RSecondaryRizal High SchoolJan 1994 - Jan 1997 (3 years 1 month)
- CPrimaryCaniogan Elementary SchoolJan 1989 - Jan 1994 (5 years 1 month)