HR – Staffing - Country Operations Manager
Kutirtech Corp,
Jan 2021 - Jul 2024 (3 years 7 months)
• Ensure comprehensive operations of the staffing business. Oversee recruitment and business functions. Develop strategies to maintain profitability and legal compliance, while managing labor relations, including contract reviews, terminations, performance evaluations for each consultant hired for clients, and ensuring compliance with HR plans and programs for each client. Successfully established a company from scratch, creating processes and policies for HR/operations and all related departments. • Successfully integrated a group of 60+ transitioning call center agents for a client by adapting processes, developing documentation, ensuring required performance levels were met, and carrying out contract terminations as needed, all while n