George Dias

Partnerships Manager

Barbara Bang

Feb 2025 - Current (1 year 8 months)

Recognized as Top Performer in Q1 and Q2 2025, exceeding sales and partnership goals. Acquired and onboarded 55 new clients, generating US$1.3M in monthly recurring revenue across all accounts. Leading strategic expansion in LATAM and Africa, building partnerships with operators, aggregators, and platforms. Negotiating contracts and commercial terms, securing favorable agreements and fostering long-term collaborations. Supporting certification processes in regulated markets (Brazil, Peru and SA) and aligning product offerings to local compliance requirements. Presenting and promoting Barbara Bang's portfolio in industry events (SBC, SIGMA, Next.io), driv

Service Delivery Manager

SupportYourApp

Sep 2023 - Feb 2025 (1 year 6 months)

Acted as the main advocate for client success, driving long-term relationships and ensuring high satisfaction rates through proactive communication and tailored solutions. Manage a team of 57 professionals and oversee 11 projects, ensuring high-quality service delivery and client satisfaction. Monitored customer health metrics and implemented strategies to mitigate churn, achieving a 90% increase in retention and satisfaction rates. Collaborated with cross-functional teams (Sales, Finance, Legal, Learning and Tech) to deliver impactful solutions aligned with client needs and business goals. Successfully identified and executed upsell opportunities, contributing to revenue growth 55%. Implemented a data-driven approach to customer feedback,

Talent Manager

Global Skills Hub

Jul 2021 - Aug 2023 (2 years 2 months)

Managed a diverse pool of 500+ candidates, efficiently matching them with suitable positions across 15 Canadian companies ranging from startups to corporations. Boosted candidate engagement by 35% through the implementation of an innovative onboarding process using empathy mapping and a reception platform. Spearheaded a strategic partnership with a Nigerian company, resulting in the acquisition of 20 new talents monthly. Developed a global network of 135 recruiting partners from America to Asia, enhancing the reach and effectiveness of talent acquisition.

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K.A.M

TIE - Partnership

Jun 2019 - Dec 2019 (7 months)

Managed international clients, increasing sales by 8% through product penetration and distributor collaboration.

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Innovation Manager

Nerd Co-working

Apr 2017 - Aug 2019 (2 years 5 months)

Spearheaded the establishment and growth of the company's initial business ventures.

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Senior Professor

Interlink - Innovation

May 2015 - Jun 2021 (6 years 2 months)

Managed a portfolio of large clients, providing top-notch administrative support and reducing accounting errors by 80%. Led and motivated a team of 11 professionals, resulting in a 250% increase in the client base over six years. Developed and executed a strategic marketing plan that boosted the profit margin by 150%.

Senior Administrator

Interlink

Mar 2015 - Jun 2021 (6 years 4 months)

Managed a portfolio of large clients, providing top-notch administrative support and reducing accounting errors by 80%. Led and motivated a team of 11 professionals, resulting in a 250% increase in the client base over six years. Developed and executed a strategic marketing plan that boosted the profit margin by 150%.

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George Dias

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