Customer-focused and reliable support professional with strong communication skills in Dutch and English. Experienced in assisting customers through digital platforms, handling inquiries, and resolving issues efficiently. Comfortable working 12-hour rotating shifts and fast-paced online environments. Seeking a Customer Support Representative (Dutch) role at EverHelp.
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Customer Service Company
Customer Connect
Jan 2023 - Jan 2024(1 year 1 month)
Responded to customer inquiries via chat, email, and social platforms. Provided clear and professional assistance in Dutch and English. Escalated issues when necessary and followed up to ensure resolution. Maintained a calm and professional tone under pressure. Followed schedules, guidelines, and performance targets.
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High School Diploma
Suriname
Jan 2021 - Aug 2024(3 years 8 months)
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