Gelen Revilla Virtual Assistant/Fraud Analyst/CSR

V

Virtual Assistant - Real Estate

Jan 2025

- doing MLS Search

C

Virtual Assistant

Clean

Mar 2023 - Mar 2025 (2 years 1 month)

• Schedule management for cleaners and invoicing customers using Team Connect and Square Tools • Administration

R

Email Sorter

Red Eye Solutions, Inc.

Feb 2022 - Apr 2023 (1 year 3 months)

P

Campaign Manager

PupsBrand

Sep 2021 - Sep 2022 (1 year 1 month)

- main responsibility was to sort email to which group it belongs • Ensures that users and audience are following website rules and regulations • Ensuring that VAs would report to the clients on time VAs would send EODensuring that the Vas were doing the correct tasks given and are paid according to their hours worked

Email Sorter

Recruiter.com

Feb 2021 - Apr 2023 (2 years 3 months)

• Main responsibility was to sort emails if the replies are relevant for the job descriptions given February 2022 to April 2023

Z

Kitchen Supervisor

Zamboanga Seafood House Zamboanga City Restaurant and Catering Services

Aug 2019 - Sep 2022 (3 years 2 months)

Ensuring that incoming and outgoing orders are being prepared

A

Disbursement/ Purchasing Officer

Arttees Graphics

Mar 2018 - Jul 2019 (1 year 5 months)

Ensuring that disbursement is correctinventory of stocks are being address Garment manufacturer

Target Online Team Member

Convergys

Nov 2010 - Jun 2011 (8 months)

• Inbound product inquiries, order processing, issuing refunds and returns from guest placing an online order thru Target.com

Customer Service Representative

Stream Global Services

Apr 2010 - Oct 2010 (7 months)

• Doing inbound and outbound calls for card holders with suspected fraudulent transactions and verifying as a good charge or fraud. Closing compromised accounts

S

SEO/Content Creator

Dec 2023 - Jan 2024 (2 months)

• Creates content for an Acounting firm using, Chatgpt and Wordpress

L

Customer Service Representative

Liong Sedillo and Torremonia Law Firm

Oct 2007 - Jul 2009 (1 year 10 months)

• Receiving call for customers wanting to place an order thru Home Shopping Network

A

Customer Service Representative

Alorica Philippines (Advanced Contact Solutions, Inc)

May 2006 - Oct 2007 (1 year 6 months)

• Receiving calls for a Telco company for customers with issues on their phone such as getting new line, new phone or accessories

Gelen Revilla

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