Gbemisola Ikuegbuwa

Gbemisola Ikuegbuwa

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Barcelona, Catalonia, Spain

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Résumé


Jobs verified_user 50% verified
  • SkilledUp Life
    Customer Support verified_user Verified experience
    SkilledUp Life
    Jun 2023 - Dec 2023 (7 months)
    • Identified and resolved customer issues through live chat, messages, emails and cloud-service support channels. • Analyzed call, live-chat, and feedback trends to identify service gaps and recommend more targeted support improvements. • Developed dashboards to visualize key performance indicators.
  • S
    Business Development Manager
    SIA Foods
    Sep 2019 - Mar 2022 (2 years 7 months)
    • Account growth, account penetration, market expansion, and B2B customer acquisition. • Marketing initiatives, strategic plans, networking, and outreach through telephone, email, and in-person inquiries. • Product research using market trends, customer feedback, and supply-chain data to recommend product and service improvements.
  • Polaris Bank Ltd
    Sales Account Relationship Officer
    Polaris Bank Ltd
    Sep 2017 - Mar 2019 (1 year 7 months)
    • Client Account, Relationships and Management • Conducted market research and networking to identify potential customers and create tailored marketing strategies for client acquisition and ongoing support. • Investment and wealth-management business
  • S
    Sales Account Manager verified_user Verified experience
    Skye Bank
    Apr 2016 - Aug 2018 (2 years 5 months)
    • Managed a diverse portfolio of client accounts, ensuring personalized attention, prompt support, and consistent relationship management. • Developed and maintained long-term relationships with key clients to support sustained growth and improved loyalty. • Increased sales revenue by identifying and pursuing new business opportunities across investment, wealth management, and banking products. • Demonstrated a track record of meeting or exceeding sales quotas through cold outreach, relationship building, and follow-up. • Streamlined loan-processing activities through process automation while maintaining satisfactory service delivery and security management. • Supported account growth through market research, client documentation review, pr
Education verified_user 0% verified
  • M
    IT Courses
    MigraCode Barcelona
    Aug 2024 - Mar 2026 (1 year 8 months)
    • AWS Cloud Engineer • Web development • Google IT support
  • University of Ibadan
    Bachelor of Science (BSc), Statistics
    University of Ibadan
    Aug 2012 - Dec 2017 (5 years 5 months)