G

Gay Udasco

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Customer Service Advisor
Philippines

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Résumé


Jobs verified_user 0% verified
  • Foundever
    Sales Representative
    Foundever
    Oct 2023 - Jan 2026 (2 years 4 months)
    Seling a company's products/services, involving lead generation, client engagement, pitching solutions, negotiating deals, and building customer relationships to meet sales targets
  • Arc
    Escalation Team Manager
    Arc
    Jan 2018 - Jan 2023 (5 years 1 month)
    Resolve complex, high-risk customer issues that standard support can't handle, acting as a bridge between customers, support teams, and leadership to drive swift solutions, prevent recurrence through root cause analysis, and improve overall customer satisfaction.
  • A
    Team Leader
    Avion BPO Corp
    Jan 2011 - Jan 2017 (6 years 1 month)
    Guides, motivates, and oversees a group of employees to achieve organizational goals by setting objectives, delegating tasks, monitoring performance, providing training, resolving issues, and ensuring clear communication between the team and upper management.
  • J
    Service Crew
    Jollibee Foods Corp
    Feb 2007 - Sep 2007 (8 months)
    Providing fast, friendly customer service, taking orders, preparing and serving food, handling payments, and maintaining cleanliness in dining and kitchen areas, ensuring a positive customer experience in a busy, team-oriented environment by rotating between various stations like cashier, food prep, and cleaning.
Education verified_user 0% verified
  • B
    Bachelor of Science in Business Management
    Jan 2005 - Jan 2011 (6 years 1 month)