Gadija Wessels

Gadija Wessels  new_releases

About

Detail

Founder | EmpathCare Recruitment Solutions | Administrative & HR Professional | Recruitment Specialist | Operations & Customer Support
Cape Town, Western Cape, South Africa

Timeline


work
Job

Résumé


Jobs verified_user 0% verified
  • EmpathCare Recruitment Solutions
    Founder
    EmpathCare Recruitment Solutions
    Dec 2025 - Current (11 months)
    EmpathCare Recruitment Solutions, helping businesses hire reliably.
  • W
    Customer Service Consultant
    WNS Global Services SA
    Nov 2022 - Feb 2023 (4 months)
  • South African National Defence Force
    Soldier
    South African National Defence Force
    Jan 2014 - Dec 2021 (8 years)
  • T-Mobile
    Customer Service Agent
    T-Mobile
    Jan 2012 - Jan 2013 (1 year 1 month)
    • Customer Support: Responding to customer queries, resolving issues, and following up professionally via email or live chat (Tawk.to, Freshdesk).
    • Administrative Support: Data entry, HR records, leave tracking, filing, archive admin (especially from my military admin experience).
    • Billing & Dispute Resolution: Helping customers understand their billing, resolving account issues, and handling payment disputes.
    • Technical Troubleshooting: Support for mobile devices and basic tech issues (from T-Mobile call center experience).
    • Time & Task Management: Using tools like Trello, Google Workspace, and ClickUp to manage schedules, meetin