Y

Yerlin Rosales Fernández

About

Detail

QA engineer
Provincia de Heredia, Costa Rica

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • FusionHit
    QA Engineer
    FusionHit
    Aug 2018 - Sep 2022 (4 years 2 months)
    - Analyze requirements, develop test cases (functional, regression and UI), execute, and follow up them. -Interact with BAs and Developers in requirements analysis and clarifications. -Data Base testing by writing and executing SQL queries. -Quality Testing on Implementing New features, Enhancements, Defects and Mobile applications.
  • Convergys
    CISCO Team Leader role
    Convergys
    Mar 2017 - Jul 2018 (1 year 5 months)
    Our Team provided tool support for CCWR Web application to cisco internal and partners. We tested the features with the user by phone, chat or portal cases and we needed to identify the root cause of the tool error, to provide in detail all the analysis to our development team for tool enhancements or fixes.
  • Hewlett Packard
    Project Manager
    Hewlett Packard
    Jan 2014 - May 2015 (1 year 5 months)
    Team Leader. In charge of customer data base analyst, reporting, job distribution, and Cases follow up. Achievements: -Data base optimization by creating Macros. -Cases Handle time efficiency.
  • Hewlett Packard
    Tech Support
    Hewlett Packard
    May 2010 - Nov 2011 (1 year 7 months)
    Technical Support to Printers, jet directs and Software on windows and MAC OS. Also, In charge of escalations, internal training, and continuous improvement programs. Achievements: -Focal Lead of Latin American department.
Education verified_user 0% verified
  • I
    Technical
    Instituto Nacional del Aprendizaje
  • Universidad Metropolitana Castro Carazo
    Bachelor of Science
    Universidad Metropolitana Castro Carazo
  • L
    High school bachelor's degree.
    Liceo Nuestra Señora de los Angeles