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Gabriel Rivera

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Virtual Assistant – Customer support & Operation Specialist
Panama
Contact Gabriel regarding: 
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Full-time jobs

Timeline

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Résumé

Jobs verified_user 0% verified
  • R
    Online Chat Specialist (Customer Support)
    Remote (Freelance experience)
    Nov 2025 - Apr 2026 (6 months)
    • Maintained high customer satisfaction through fast and effective responses
    • Handled customer inquiries via chat and email
    • Provided timely and professional responses
    • Resolved customer issues and improved satisfaction
    • Managed multiple conversations simultaneously
    • Maintained clear and effective written communication
  • S
    Logistics Intern
    SL&Carga
    Jan 2024 - Apr 2024 (4 months)
    • Managed data using Excel, SAP, and SIGA
    • Created reports and handled documentation
    • Supported logistics and operations coordination
  • T
    Operations Assistant
    Toños café
    Jun 2021 - Jun 2025 (4 years 1 month)
    • Delivered high-volume customer service
    • Managed transactions and cash handling
    • Organized orders and maintained workflow efficiency
    • Solved customer issues under pressure
Projects (professional or personal) verified_user 0% verified
  • Your Startup Operations
    Apló
    Your Startup Operations
    Jan 2025 - Current (1 year 9 months)
    I’m developing apló, a brand focused on high-quality, practical coffee through drip kits, designed for people who want to enjoy great coffee anytime, anywhere. My goal is to make coffee accessible, simple, and a unique experience.